Job DescriptionAs a
Business Process Consultant, you'll lead enterprise-level analysis and design sessions to define future-state business processes that deliver operational efficiency and client success. You'll partner with technical and functional experts to ensure solutions are holistic, scalable, and aligned with client goals.
Key Responsibilities- Lead complex enterprise analysis sessions to gather requirements and design future-state processes.
- Recommend best practices and process efficiencies leveraging technology and market trends.
- Liaise across project teams to ensure solutions meet all workstream requirements.
- Advise on options, risks, and cost-benefit impacts for alternative solutions.
- Ensure accurate configuration and lead end-to-end testing, including Client User Testing.
- Document and track test results, resolving issues promptly.
- Draft and own all process documentation and change management materials.
- Identify and deploy process improvement strategies to enhance implementation methodology.
- Capture and share implementation best practices across QWA.
What We're Looking ForTo thrive in our Talent Pool and in a future Business Process Consultant role you'll bring:
Strategic & Analytical Thinking- Ability to analyze complex business challenges and design efficient processes.
- Comfort with evaluating risks, costs, and benefits of alternative solutions.
Process & Technology Expertise- Familiarity with configuration testing and change management principles.
- Understanding of enterprise-level workflows and system priorities.
Collaborative & Client-Focused- Ability to partner with cross-functional teams and build consensus.
- Skilled at translating business needs into actionable solutions.
Continuous Improvement Mindset- Eagerness to identify best practices and drive process enhancements.
Qualifications- Four or more (4+) years of industry experience within a client program or MSP
- Two to Four (2-4) years of VMS experience
- Four or more (4+) years of implementation or project experience preferred
- Bachelor's Degree or equivalent experience
Additional InformationLocation disclaimer: This position is open to North America locations outside of California, Colorado, New Jersey, New York, Washington and Maryland.
Per Pay Transparency Acts: The range for this position is $60-75/hour
