Business Process Analyst

What You’ll Be Doing

Cadmus is seeking a Business Process Analyst to support our client's wireless network transformation initiative. The ideal candidate will bring experience in process analysis, process mapping, and program management, with telecom or wireless experience preferred but not required.

• Conduct user interviews, surveys, and focus groups to understand current processes and business needs.
• Map and document current-state processes, workflows, dependencies, and pain points.Assess processes to identify gaps, inefficiencies, and improvement opportunities.
• Develop and recommend future-state processes and methods of operation.Analyze qualitative and quantitative data to support process recommendations.
• Collaborate with stakeholders to define and refine process improvement and automation opportunities.
• Support program planning, coordination, and execution across business and technical teams.
• Partner with stakeholders to improve wireless network planning, engineering, and construction processes.
• Apply Lean/Six Sigma or other process improvement methodologies where appropriate.

• Minimum 4 years of relevant experience and a bachelor’s degree.
• Experience in process analysis, process mapping, and process improvement.
• Experience in program or project management.
• Strong stakeholder engagement, facilitation, and requirements-gathering skills.
• Telecom or wireless network experience preferred.
• Proficiency with process mapping tools such as Miro and Visio.
• Lean/Six Sigma or similar process improvement experience is a plus.

Additional Information:

Candidates must be eligible to work in the United States as a U.S Perm Resident or U.S. Citizen.

Based on eligibility and job status, Cadmus offers an excellent benefits package to include: medical, dental, vision, company paid disability and life insurance, 401(k) program, paid time off (PTO), paid holidays, voluntary time off (VTO), tuition reimbursement, adoption assistance program, other optional benefits and various bonus programs.

The salary range for this position is$75,000 - $90,000. The actual salary will be determined by several factors, including relevant work experience, education, skills, and market competitiveness.

We value the critical role safety and health protocols contribute to everyone’s success at Cadmus, and work together to align and comply with all federal, state, and local safety and health mandates to ensure a safe and valuable work environment.