Ichor Holdings

Business Process Analyst

Ichor Holdings • $88K — $105K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in Quoting, Business Analysis, Operations, or related fields.
  • Bachelor's degree or equivalent education and experience.
  • Familiarity with multi-level bills of material in the semiconductor sector is a must.
  • Proficient in interpreting engineering drawings and specifications.
  • Advanced skills in Microsoft Excel for data analysis and reporting.
  • Demonstrated ability to lead cross-functional projects and stakeholder coordination.
  • Strong communication and relationship-building capabilities.

Responsibilities

  • Support cross-functional initiatives to improve operational efficiency and cost management.
  • Analyze and report on cost changes, communicating impacts to stakeholders.
  • Develop and maintain reports and dashboards that enhance operational visibility.
  • Collaborate with multiple departments to resolve issues and improve processes.
  • Coordinate activities related to customer cost challenges and ensure alignment.
  • Maintain the integrity of quoting cost structures and business systems.
  • Perform audits on quoting tools and processes to ensure accurate reporting.

Benefits

  • Comprehensive medical, dental, and vision insurance.
  • Health Savings Account (HSA) options.
  • Paid time off for work-life balance.
  • Life insurance and short-term disability coverage.
  • 401K plan with generous employer match.
Full Job Description
Job Description

Job Description

Ichor Systems is seeking a highly analytical Business Analyst to support quoting operations, process improvement initiatives, cost governance, and business analytics across multiple sites and functions. Reporting directly to the Sr. Director, Corporate Quoting, this role partners with Quoting, Supply Chain, Engineering, Manufacturing, Sales, and Operations to improve processes, maintain cost accuracy, enhance reporting visibility, and support strategic business initiatives.

This position serves as a key cross-functional resource responsible for coordinating operational activities, analyzing business performance, driving process improvements, and supporting business continuity through cross-training on major quoting platforms. Success in this role requires a strong analytical mindset, the ability to quickly learn and understand complex business processes, identify opportunities for improvement, and independently drive actions to completion while effectively collaborating across multiple departments and sites.

Responsibilities
  • Support cross-functional business initiatives focused on operational efficiency, cost management, and process improvement.
  • Review, analyze, and report cost changes from Supply Chain and communicate business impacts to key stakeholders.
  • Develop and maintain reports, dashboards, and metrics to support business decisions and operational visibility.
  • Partner with Quoting, Supply Chain, Sales, Manufacturing, and Engineering to drive issue resolution and process improvements.
  • Coordinate customer cost challenge activities and ensure alignment between internal teams and customer requirements.
  • Maintain governance and integrity of quoting cost structures, Oracle cost lists, and related business systems.
  • Analyze quoting, cost, and operational data to identify trends, risks, and improvement opportunities.
  • Support implementation of new processes, procedures, tools, and system enhancements.
  • Perform audits and validation activities to ensure accuracy of quoting tools, reports, and business processes.
  • Document processes, establish best practices, and support standardization across sites and business units.
  • Assist with margin improvement, cost reduction, and business optimization initiatives.
  • Develop proficiency across major quoting platforms and customer accounts to provide workload balancing and backup support as needed.
  • Independently manage multiple priorities while working collaboratively across functional teams.
  • Lead assigned cross-functional projects from handoff through completion, including scope clarification, stakeholder coordination, milestone tracking, issue escalation, and delivery of agreed outcomes as directed by the Sr. Director, Corporate Quoting.


Required Qualifications
  • 5+ years of Quoting, Business Analysis, Operations, Supply Chain, Manufacturing, Finance, or equivalent business experience.
  • B.S. degree or equivalent combination of education and experience.
  • Experience with multi-level bills of material in the semiconductor industry, preferably Gas Delivery Systems.
  • Experience interpreting engineering drawings, specifications, and technical documentation.
  • Advanced Microsoft Excel skills including: Pivot Tables, VLOOKUP/XLOOKUP, Power Query, and data analysis techniques.
  • Strong analytical, mathematical, problem-solving, and decision-making skills.
  • Experience developing and presenting reports, dashboards, metrics, and executive summaries.
  • Ability to analyze business data and translate findings into actionable recommendations.
  • Demonstrated ability to lead projects from handoff to completion, including organizing deliverables, driving follow-up, coordinating stakeholders, and maintaining accountability for results.
  • Experience leading cross-functional initiatives and coordinating activities across multiple stakeholders and locations.
  • Strong process development, process improvement, process management, and implementation experience.
  • Demonstrated ability to work independently, develop solutions, and execute with limited direction.
  • Ability to quickly learn new processes, systems, and business requirements.
  • Proven ability to balance independent work with collaborative engagement across departments.
  • Strong communication, facilitation, and relationship-building skills.
  • Self-motivated with a high level of ownership, accountability, and follow-through.
  • Excellent verbal and written communication skills.
  • Strong MS Office skills including Outlook, Word, Excel, PowerPoint, and Teams.
  • Solid knowledge of Oracle, Agile, MRP, and related manufacturing systems.


Preferred Qualifications
  • Experience with Power BI or similar reporting tools preferred.
  • Experience supporting continuous improvement, operational excellence, or business transformation initiatives preferred.


About the Team

Ichor is the experienced leader in the critical subsystems and turnkey process equipment marketplace. Our capabilities enable the design and creation of a complete outsourced solution ranging from product concept to manufacturing to legacy service. Ichor offers world-class process engineering, manufacturing, materials management, and testing capabilities. Our 1,400+ employees worldwide are strategically located to provide our customers with the highest level of customer service and support from our program management, sales, engineering, and executive management teams. We have a friendly, business-oriented environment and offer a comprehensive benefits plan that includes, medical, dental, vision, health savings account, paid time off, life insurance, short term disability and 401K with generous employer match.

About Ichor Holdings

Ichor Holdings, Ltd. is a leader in the design, engineering and manufacturing of critical fluid delivery subsystems and components for semiconductor capital equipment. Our primary offerings include gas and chemical delivery subsystems, collectively known as fluid delivery subsystems, which are key elements of the process tools used in the manufacturing of semiconductor devices. Our gas delivery subsystems deliver, monitor and control precise quantities of the specialized gases used in semiconductor manufacturing processes such as etch and deposition. Our chemical delivery subsystems precisely blend and dispense the reactive liquid chemistries used in semiconductor manufacturing processes such as chemical-mechanical planarization, electroplating, and cleaning. We also manufacture certain components for internal use in fluid delivery systems and for direct sales to our customers. Our gas and chemical delivery subsystems and components are used by our customers to manufacture advanced semiconductor devices, including microprocessors, memory and logic chips, and power discrete devices for consumer, industrial and automotive applications. We also manufacture and sell certain non-chemical and non-gas components, such as precision machined components used in fluid delivery systems and other industrial applications.
Learn more about Ichor Holdings
Size
1,850 employees
Market Cap
$758.6 million
Industry
Net Income
$33.2 million
5 Year Trend
+22%
Revenue
$914.2 million
NASDAQ

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