AMDEX Corporation

Business Process Analyst

AMDEX Corporation$75K — $95K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a related field
  • 5-7 years of experience in business process analysis or improvement
  • Strong project management skills
  • Excellent communication and interpersonal skills
  • Experience working with stakeholders at various levels
  • Certification in ADKAR or equivalent process improvement methodology

Responsibilities

  • Analyze current business processes for inefficiencies and improvement opportunities
  • Design and implement process enhancements with stakeholder collaboration
  • Gather and document requirements from various stakeholder groups
  • Maintain accurate process documentation including materials and guidelines
  • Provide training and support for new processes and systems
  • Monitor process performance and provide data-driven evaluations
  • Develop and report on key performance indicators (KPIs) to stakeholders

Benefits

  • 100% employer-paid medical, dental, and vision premiums
  • Employer-paid life and disability insurance
  • Comprehensive employee assistance plan and discounts
  • Generous PTO with carryover and 11 federal holidays
  • 401(k) plan with company match and flexible spending accounts
  • Tuition reimbursement and training assistance
Full Job Description
JOB NUMBER: 1620 | LOCATION: Washington, DC / Remote CLEARANCE/ACCESS LEVEL: NACI

AMDEX is seeking an experienced Business Process Analyst to join our dynamic team supporting a federal client. The Business Process Analyst shall provide expert analysis, design, and implementation of business process improvements to enhance efficiency, effectiveness, and overall performance. The ideal candidate shall possess experience in business process analysis, process improvement, and project management, as well as excellent communication, interpersonal, and stakeholder management skills. The Business Process Analyst shall work collaboratively with stakeholders, including employees, management, and external partners, to identify areas for improvement and implement solutions that meet the organization's strategic objectives and operational needs.

Responsibilities:
  • Analyzing existing business processes to identify areas for improvement, inefficiencies, and opportunities for innovation, and developing recommendations for process enhancements that align with strategic objectives
  • Designing, developing, and implementing process improvements, in collaboration with stakeholders, to increase efficiency, reduce costs, and enhance overall performance
  • Gathering requirements from stakeholders, including employees, management, and external partners, and developing solutions that meet their needs and expectations
  • Developing and maintaining accurate, up-to-date, and accessible process documentation, including process maps, procedures, training materials, and guidelines, in accordance with document management policies and procedures
  • Providing training, support, and guidance to end-users on new processes and systems, to ensure successful adoption, utilization, and sustainability
  • Monitoring and evaluating process performance, using data-driven analysis and metrics, to identify areas for improvement and measure progress towards goals and objectives
  • Developing and maintaining key performance indicators (KPIs), metrics, and reports to measure process performance, and providing regular updates, at least [X] times per year, to stakeholders on process performance, progress towards goals, and recommendations for improvement

Requirements:
  • Bachelor's degree
  • At least five (5) years of relevant experience.

Certifications:

  • ADKAR or equivalent


AMDEX Corporation offers a competitive salary package and attractive benefits package.
  • Medical | Dental | Vision (Base plan employee premiums 100% company paid)
  • Employer Paid Life and Disability Insurance, STD and LTD
  • Employee Assistance Plan and Employee Discounts
  • 11 Federal Holidays | PTO accrual with carryover
  • 401(k) Plan with company match | Flexible Spending Accounts: Medical, Dependent, Transit
  • Tuition Reimbursement&Training Assistance

Visit our Careers website at www.amdexcorp.com/amdex-ai-jobs/ .

About AMDEX Corporation

AMDEX Corporation is a technology solutions provider that specializes in data management, software development, and IT support services. The company was founded in 1987 and is headquartered in Reston, Virginia. AMDEX serves clients in the federal government, healthcare, and commercial sectors. The company's services include data analytics, cybersecurity, cloud computing, and mobile application development. AMDEX has received numerous awards for its work, including the Small Business Administration's Small Business of the Year award.
Learn more about AMDEX Corporation
Size
250 employees
Industry

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