5+ years of experience in business operations analysis or supervision.
Proven ability to develop strategic plans and roadmaps.
Bachelor's degree in Analytics, Business, Information Systems, Finance, or related field preferred.
Experience with SAP Ariba, SAP ECC/S4 Hana, or Fieldglass is a plus.
Strong analytical and problem-solving skills with attention to detail.
Experience working with clients to identify needs and develop action plans.
Ability to collaborate with cross-functional teams and influence outcomes.
Responsibilities
Manage a team of exempt personnel to support business systems.
Lead the implementation of business operating plans aligned with strategic objectives.
Coordinate execution of key projects and initiatives, facilitating meetings and tracking progress.
Guide prioritization of strategic planning scenarios to address business challenges.
Support and implement business metrics to evaluate and improve operations.
Develop strategies to maximize employee performance and company ROI.
Administer projects, ensuring quality control and alignment with operational policies.
Benefits
Hybrid work model with flexibility for remote work.
Opportunities for professional development and continuous improvement.
Consideration for applicants with arrest or conviction records under fair chance ordinances.
Potential for relocation assistance.
Travel opportunities within the SCE service territory.
Full Job Description
Business Ops / Systems Manager
In this job, you'll lead a team in the support of Business Systems from user support, issue triage, enhancement intake, and platform administration. You are responsible for setting priorities, coordinating support, managing escalations, and aligning business-owned administration with technology, security, compliance, and process requirements.
As a Business Ops / Systems Manager, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?
Responsibilities
Manages typically exempt personnel.
Leads the implementation of business operating plans which align with department or Operating Unit's business strategy and short, medium-term objectives.
Leads the delivery of support to a business function, coordinating the execution of key projects and initiatives by helping to facilitate project meetings, and develop, track and close out project accomplishments, and track/present status.
Guides the prioritization of strategic planning scenarios which effectively address business challenges while successfully achieving operational performance metrics.
Supports and implements business metrics, evaluates impact of new and existing initiatives, and initiates and implements changes to improve ongoing operations.
Leads strategy and design to maximize employee performance and company ROI.
Develops and continuously improves analytics and processes to increase productivity of operations. Administers projects including planning, strategizing, coordination, implementation and quality control. Identifies and communicates insights, model processes and functions, limitations, and risk assessments to leadership as necessary to justify recommendations aligned to the department or Operating Unit objectives. Delivers and implements company operational policies and procedures to ensure work goals are met and completed within a given timeframe.
A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.
Minimum Qualifications
Five or more years of combined experience performing or supervising business operations analysis.
Experience in developing strategic plan/roadmaps.
Preferred Qualifications
Bachelor's degree in Analytics, Business, Information Systems, Finance, or related field.
SAP Ariba, or SAP ECC/S4 Hana, or Fieldglass.
Strong attention to detail with proven analytical and problem-solving skills.
Experience working with clients, including independently identifying client needs, developing action plans, identifying deliverables and presenting results.
Experience working with cross functional teams and influencing outcomes and removing barriers.
Experience interfacing and collaborating with executive and senior management, peers, departments, and external parties to develop solutions and ensure consensus.
Experience implementing and enhancing procurement tools, strategies, and continuous improvement opportunities.
This position's work mode is hybrid. The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days. Unless otherwise noted, employees are required to work and reside in the state of California. Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.
Visit our Candidate Resource page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
The primary work location for this position is Rosemead, CA. However, the successful candidate may also be asked to work for an extended amount of time at (alternate work location).
Position will require up to 20% traveling and being out in the field throughout the SCE service territory.
