Salary: $6,542.00 - $8,801.00 Monthly
Location : Thurston County - Olympia, WA
Job Type: Full Time - Permanent
Job Number: 2026-B&G-020
Department: Dept. of Enterprise Services
Division: Buildings & Grounds
Opening Date: 10/06/2026
Closing Date: 10/13/2026 11:59 PM Pacific
DescriptionBusiness Operations & Systems Analyst(Management Analyst 5)
Monday - Friday | 8AM - 5PM | HYBRID
NOTE:The hiring authority reserves the right to offer the position at any time after the required posting period, and during the recruitment process. It is to the applicant's advantage to apply as early as possible.
About the Opportunity: Ready to lead high-stakes modernization and empower team members along the way? As our Business Operations & Systems Analyst, you will serve as a key, trusted advisor to B&G leadership, taking the lead on an exciting initiative to navigate, launch, and roll out a new system across four divisions. A major part of your success will rely on your enthusiasm for people and learning, as you should be completely comfortable training, coaching, and guiding staff through system changes and adoption. Alongside bringing employees up to speed, you will dive into data to crack complex operational puzzles, benchmark against industry standards, bridge the gap between IT experts and business teams, supervise a Management Analyst 4, and step up to represent the Facility Operations Program Manager. This is the ultimate role for a collaborative problem-solver ready to make a lasting impact!
Duties Some of What You'll Enjoy Doing Includes:- Develop, test, and implement Mainsaver software and business application enhancements to ensure data integrity and financial health across four key divisions (Buildings and Grounds, Facilities Professional Services, Contracts and Procurement, and Finance and Budget).
- Consult directly with team members to assess software requirements, manage data conversion, and oversee user acceptance testing for B&G and Asset Management.
- Prepare comprehensive project summaries while coordinating the development and tracking of key performance measures.
- Collaborate with internal teams, external business units, customers, and vendors to streamline communication and system implementation.
- Facilitate application data activities, including data conversion, bridging, and cleansing while interfacing with vendors like Mainsaver on system upgrades.
- Provide clear direction, coaching, and supervisory support to direct reports.
- Maintain data integrity and manage daily operations for the Mainsaver application by providing direct technical expertise and troubleshooting issues prior to IT escalation.
- Other duties as needed.
Qualifications Required Qualifications:To qualify for this position, a candidate must possess one (1) of the following required qualification options.
OPTION 1- Eight (8) years of combined related education and/or experience. NOTE: Qualifying education will be in business administration, public administration, law, public health, health administration, or a related field. Qualifying experience must be demonstrated in two (2) or more of the following areas:
- Conducting research, analyzing policies, laws, rules, or regulations
- Conducting business analysis and developing requirements
- Leading business projects; managing business operations
- Business policy development
- Supervising
- One (1) year of supervisory experience.
OPTION 2- Bachelor's degree in business administration, public administration, law, public health, health administration, or a related field.
- Five (5) years of experience demonstrated in two (2) or more of the following areas:
- Conducting research, analyzing policies, laws, rules, or regulations
- Conducting business analysis and developing requirements
- Leading business projects; managing business operations
- Business policy development
- Supervising
- One (1) year of supervisory experience.
Diversity Equity and Inclusion (DEI) CompetenciesIncumbents to this position must possess and demonstrate the following competencies:
- Take action to learn and grow: Demonstrate a willingness to learn from new experiences, seek feedback, consider different perspectives, and continuously improve knowledge, skills, communication, and approaches to work.
- Take action to meet the needs of others: Seek to understand the needs and experiences of customers, coworkers, and communities. Identify barriers to access and participation and address them before they become obstacles for the people we serve, providing support that is respectful, timely, and effective.
Preferred Qualifications- Experience in facility management
- Experience organizing complex projects and business processes and dealing with multiple high-priority tasks under deadlines
- Experience working collaboratively with multiple stakeholders with diverse opinions to achieve positive outcomes
- Experience establishing and managing quality assurance programs for projects and/or business activities
- Advanced competency in operating the most current versions of MS Office, PowerPoint, Excel, Power BI, and Outlook
- Knowledge of data management or the administrative process by which the required data is acquired, validated, stored, protected, and processed; and by which its accessibility, reliability, and timeliness are ensured to satisfy the needs of the data users. This requires proficiency with Computerized Maintenance Management Systems (CMMS).
Supplemental Information How to Apply: Interested? We would love to hear from you! Click "Apply" at the top of this page to start your application. You can save the application and come back to it, if needed. Be sure to complete the application fully to include a full work history and responses to the supplemental questions.
Please provide the following documents in order to be considered; failure to do so may result in you not being considered for the position:- A letter of interest that shows your personality and voice to describe why you are the successful candidate and how you meet the specific qualifications for this position
- A current resume, detailing experience, and education
- A current list of at least three (3) professional references with current contact information
Do not attach any documents that include photos or private information (social security number, year of birth, etc.).
Please Note: By submitting these materials, you are indicating that all information is true and correct. The state may verify information. Any untruthful or misleading information is cause for removal from the applicant pool or dismissal if employed. A resume will not be substitute for completing the "duties summary" section of the online application. Please do not refer to the resume for detail or your application may be disqualified.
Union Inclusion: This position is in a bargaining unit and falls under the Collective Bargaining Agreement between the state of Washington and the Washington Federation of State Employees.
Contact Information:For questions about this recruitment or to request a reasonable accommodation in the application process, contact George Deguzman via email at Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.
Follow DES on LinkedIn, Twitter and Facebook | Subscribe to DES job alerts More than Just a Paycheck!Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.
We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.
Read about our benefits:The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.
Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.
Insurance BenefitsEmployees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
Retirement and Deferred CompensationState Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.
Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.
Social SecurityAll state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.
Public Service Loan ForgivenessIf you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
Holidays Full-time and part-time employees are entitled to paid holidays an
