CBRE Group, Inc

Business Operations Manager - Charlotte

CBRE Group, Inc • $88K — $105K *
Charlotte, NC 28269In-Person
Business Services
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree (BA/BS) from an accredited institution
  • 5+ years related experience with a minimum of 4 years in a management role
  • Proven analytical and quantitative skills for strategic solution development
  • In-depth knowledge of financial principles and ability to conduct complex financial analysis
  • Proficiency in Microsoft Office Suite and knowledge of financial software systems beneficial

Responsibilities

  • Create and implement training programs and business processes
  • Communicate policies and initiatives for operational consistency
  • Foster collaboration and share best practices across the business
  • Identify and execute innovations to improve performance
  • Partner with teams to implement organizational best practices
  • Support new account transitions with financial and technology guidance
  • Maintain and build SharePoint and document management sites

Benefits

  • Access to best-in-class services in ESG, Security Consulting, and Workplace Strategy
  • Opportunities for professional growth and development
  • Engagement in diverse and inclusive workplace culture
  • Collaboration with a highly skilled team
  • Contribution to innovative facility management solutions
Full Job Description
Global Workplace Solutions (GWS) Local is a hard services-led, tailored facility management solution. We self-perform hard services while partnering with best-in-class soft service providers to offer custom facility and project management solutions to our clients. We focus on empowering our team with a high-level of downstream accountability, resulting in an agile and efficient service delivery.

In addition to our core facility and project management capabilities, our platform offers direct access to our Best-in-Class services, including ESG, Security Consulting, Workplace Strategy, and Workplace Experience.

About the Role:

As a Business Operations Manager, you will be responsible for planning, managing and directing business operations for a division within the GWS Local AMS business, supporting FM operations, project management, finance, commercial, contract administration, licensing, and data reporting.

What You'll Do:

  • Create, manage and implement training program(s), business processes and system training program(s).
  • Support and communicate policies, procedures and initiatives to ensure consistency across the business.
  • Encourage collaboration to share knowledge, best practice and process improvements across the division and AMS business.
  • Identify and implement innovations to enhance performance of the business units and support functions.
  • Partner with business teams and departments to identify and implement organizational best practices.
  • Support the transitioning of new accounts; offering guidance in the financial and technology system.
  • Contribute to the implementation of new Operations, Finance, Commercial and/or Procurement procedures to the Business Unit teams, including the development of training materials.
  • Support the buildout and maintenance of SharePoint and document management sites for Local AMS.
  • Lead the new business unit implementation process.
  • Support people engagement and account DE&I objectives, promoting and maintaining CBRE culture.
  • Prepare data reports for financial and other business metrics.
  • Analyze trends to identify opportunities to improve financial and commercial performance.
  • Maintain finance system data; ensuring the BU BOMs and Contract Support team are delivering accurate processing of quotations, purchase orders, service orders and client and vendor invoicing.
  • Subject Matter Expert (SME) for key systems/processes in subject teams and day-to-day functions of finance systems and provide training where needed.
  • Advie and support the recruitment of BOMs and Contract Support at the BU and Account level.
  • Support the onboarding and training of BOM's & Contract Supports.
  • Organizes coverage for absences within the Business Operations Managers team; stepping in where needed to fill in gaps.

What You'll Need:

  • Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Bachelor's degree (BA/BS) from four-year college or university.
  • Minimum of five years of related experience or minimum of six plus years' experience including four years of management experience; or equivalent combination of education and experience. Previous supervisory experience required

  • Ability to:
    • Comprehend, analyze, and interpret the most complex business documents.
    • Write reports, manuals, speeches and articles using distinctive style.
    • Create effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups.
    • Motivate and negotiate effectively with key employees, top management, and client groups to take desired action.
    • Solve advanced problems and deal with a variety of options in complex situations.
  • Analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based multi-industry sales environment.
  • Utilize analysis of others and make recommendations.
  • Requires in-depth knowledge of financial terms and principles with the ability to calculate complex figures, forecast, prepare budgets and conduct financial/business analysis.
  • Proficient in Microsoft Office products, including Word, Excel, Outlook & PowerPoint.
  • Knowledge of Financial software systems is advantageous (e.g. PeopleSoft, Dynamics).

About CBRE Group, Inc

CBRE is a vertically integrated global commercial real estate services and investment firm. The company was established in 1992 and is headquartered in Chicago, Illinois, United States.

CBRE Group, Inc Careers

Join the world-class team at CBRE Group, Inc, the global leader in real estate services and investment. At CBRE, we are committed to fostering a culture of innovation, diversity, and professional growth. Our team is composed of industry-leading experts who are passionate about shaping the future of real estate.

Work You’ll Do

At CBRE, you will have the opportunity to engage in transformative projects that reshape the landscape of modern real estate. Our professionals lead with expertise and a deep understanding of industry needs, making CBRE the epitome of excellence in the real estate sector.

Explore Job Opportunities and Internships

Whether you're starting your career or looking to make a significant impact in the real estate industry, CBRE offers a range of job opportunities and internships that will harness your skills and expand your horizons. From positions in management to roles in research and analytics, your perfect job awaits.

Innovate and Lead

Join a team where innovation and leadership go hand in hand. CBRE empowers its employees to take the lead on projects, encouraging a culture of leadership that permeates every level of the company. With CBRE, you can transform your career trajectory through meaningful work that drives the real estate market forward.

Professional Growth and Development

CBRE is dedicated to the professional growth of its employees. With comprehensive diversity training and leadership development programs, we ensure that every team member has the resources to succeed. Our commitment to professional development is unmatched, offering continuous learning opportunities and career advancement.

Benefits and Culture

At CBRE, we understand that our employees are our greatest asset. That’s why we offer competitive benefits that support both your professional and personal life. Our inclusive culture champions diversity, encouraging a workplace where every voice is heard and valued.

Networking and Career Advancement

Enhance your career through CBRE’s vast networking opportunities. Connect with industry leaders, participate in global conferences, and engage in groundbreaking projects. Our robust networking channels foster connections that lead to dynamic career opportunities and lasting professional relationships.

Join Our Team

Ready to advance your career at CBRE Group, Inc? Explore our current job openings and find out how your skills and interests align with our needs. We are always on the lookout for passionate, creative, and solution-driven team players.

Stay Connected

Keep up to date with the latest from CBRE careers by subscribing to our job alert emails. Tailor your subscription to receive updates that match your career preferences and discover the exciting opportunities that await.

Apply Now

Start your journey with CBRE today. Submit your resume, prepare for your interview, and get ready to join a company where your career will flourish. Let’s build a better future together.

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READ CAREERS BLOG

At CBRE Group, Inc, we don’t just offer jobs—we offer careers that make a difference. Join us and be a part of our journey to shape the world of real estate.
Learn more about CBRE Group, Inc
Size
105,000 employees
Market Cap
$23.8 billion
Industry
Real Estate & Construction
Net Income
$751.9 million
Founded
1906
5 Year Trend
+9.8%
Revenue
$23.8 billion
NASDAQ
CBRE
* Ladders Estimates

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