ServiceLink

Business Intelligence Senior Analyst, Information Technology

ServiceLink$95K — $115K *
Plano, TX 75024In-Person
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree plus 3 years of experience in Data Analytics and executive dashboarding.
  • Experience in data ingestion, transformation, and automation using Python.
  • Proficient in Excel, including formulas and macros.
  • Knowledge of SQL databases and queries, with REST APIs experience a plus.
  • Ability to work collaboratively across business and technology teams.

Responsibilities

  • Design and develop Power BI dashboards and reports following best practices.
  • Build and maintain semantic models for self-service analytics.
  • Translate business needs into actionable KPIs with stakeholders.
  • Deliver ad-hoc reporting under tight deadlines.
  • Establish an enterprise analytics architecture and best data modeling practices.

Benefits

  • Hybrid work model, requiring 3 days in-office at the Plano, TX location.
  • Collaboration within a high-performing team environment.
  • Opportunity for professional development and skill advancement.
Full Job Description
Overview

Are you motivated to leverage your unique skills and experience to impact the business value of a company trusted by the nation's strongest lending institutions. Take your experience to the next level in ServiceLink, the unrivaled leader in the mortgage industry, seeks an action-oriented individual with expert knowledge to drive architecture of data analytics in the position of Business Intelligence Senior Analyst. If you thrive on collaborating and mentoring within a high performing team in a fast-paced environment, we encourage you to apply today. The ideal candidate will be responsible for Enterprise Reporting/Advanced Analytics in Automation projects starting with gathering and defining the initial requirements Dashboard Development, Testing, Implementation, and Support. The successful candidate must also have the ability to effectively communicate with both business and technical leadership.

This is a hybrid role, and will be required to work in-office at our Plano, TX office at least 3 days per week. Candidates must be located within reasonable commuting distance of this office and be willing to work in-office on a regular basis.

A DAY IN THE LIFE

Key responsibilities

  • Design and develop Power BI dashboards and reports using best practices.
  • Build and maintain semantic models that support self-service analytics.
  • Work with business leaders to determine data and reporting needs.
  • Partner with business stakeholders to translate requirements into actionable KPIs.
  • Provide ad-hoc reporting in a fast-paced environment with very short deadlines.


WHO YOU ARE

You possess ...

  • A bachelor's degree plus 3 years minimum equivalent experience in Data Analytics and executive level dashboarding.
  • Python skills for articulating data engineering required for analytics.
  • Experience with data ingestion, transformation, automation, working with REST APIs, and building pipelines.
  • The ability to work with multiple groups from both business and technology.
  • The demonstrated ability to synthesize clear requirements from user inputs.
  • The Ability to receive, prioritize and complete tasks from multiple sources with minimal supervision.
  • Expert knowledge of Excel, including formulas and macros.
  • A strong desire to learn new technologies and improve your skills.


Responsibilities

  • PowerBI analytics design and development for executives, including:
  1. Semantic modeling
  2. DAX measures and calculations
  3. Power BI Service (apps, workspaces, RLS, deployment pipelines)
  4. Statistical analysis and forecasting
  5. Automation of reporting and pipelines
  6. Integrate data from SQL Databases and Fabric Data Lake
  7. Data transformations using Python (pandas, NumPy, scikit-learn)
  8. Building and automating ETL/ELT workflows using Python
  9. Using Python for API integration (requests, aiohttp)
  10. Processing diverse file formats-including JSON, CSV, Parquet, Delta-via Python
  11. Optimizing Python code for performance and handling large datasets efficiently
  • Define and own the enterprise analytics architecture while building semantic models, data marts, reporting layers.
  • Establish best data modeling practices which are performance oriented and drive the roadmap for self service analytics.
  • Architect and deliver executive level dashboards which might include complex DAX measures, composite models and Direct query usage.
  • Workspace strategy and cost optimization techniques are needed when designing the semantic models.
  • Heavy usage of python services that could architect data engineering, statistical modeling and forecasting.
  • Work with business leaders to determine data and reporting needs.
  • Intense knowledge of cloud architecture and familiar with best design practices.
  • Perform all other duties as assigned.


Qualifications

  • Bachelor's Degree plus 3 years minimum equivalent experience in Data Analytics and executive level dashboarding.
  • Ability to work with multiple groups from both business and technology.
  • Demonstrated ability to synthesize clear requirements from user inputs.
  • Comfortable in demonstrating reports and presenting analysis to executives and managers.
  • Expert knowledge of Excel, including formulas and macros.
  • General understanding of relational and non-relational databases and SQL queries.
  • Experience with a language such as R or Python is a plus.
  • Ability to receive, prioritize and complete tasks from multiple sources with minimal supervision

About ServiceLink

ServiceLink is a provider of real estate services, headquartered in Moon Township, Pennsylvania. The company was founded in 1962 as Pittsburgh National Corporation, a title insurance and trust company. In 2003, the company changed its name to Fidelity National Financial. In 2008, Fidelity National Financial acquired Lender Processing Services, which included the ServiceLink brand. ServiceLink provides a variety of services to the mortgage industry, including appraisal, title, closing, and escrow services. The company's clients include mortgage lenders, banks, and government agencies.
Learn more about ServiceLink
Size
5,000 employees
Industry
Net Income
$100 million
5 Year Trend
+10%
Revenue
$1 billion
NASDAQ

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