SummaryCome join HealthDyne and help drive the transformation of our operational experience at scale.
We are actively looking for a BI Analyst to join our Operations Excellence team and help turn operational data into clear, actionable insights. The ideal candidate will have hands-on experience with SQL, Tableau, Power BI, and working with data from a data warehouse. This role will focus on building reports and dashboards, identifying and tracking key performance indicators, analyzing trends, and communicating findings to business and operational stakeholders. This is a highly visible role that partners closely with operations, business leaders, and technical teams to improve decision-making and drive performance.
Essential Duties and Responsibilities- Develop, maintain, and support business intelligence reports and dashboards using Tableau and Power BI.
- Use SQL to pull, organize, and analyze data from data warehouse and database sources.
- Translate business questions into reporting requirements and data analysis that supports operational decision-making.
- Build and improve dashboards, recurring reports, metrics views, and other analytical tools for business users.
- Perform deep-dives and root cause analysis to answer business questions.
- Partner with cross-functional stakeholders to define key metrics, reporting needs, and trusted data sources.
- Effectively communicate (written and verbal) solutions and methodologies to senior leadership.
- Work with technical teams to understand data availability, improve reporting accuracy, and support reliable data warehouse use.
- Complete ad hoc data retrieval and analysis.
- Monitor existing metrics, develop and propose new metrics, and identify new, actionable risk signals.
Education and Experience- 3+ years of experience analyzing and interpreting business data using SQL.
- Experience creating reports and dashboards using Tableau and/or Power BI.
- Experience working with data warehouse sources to support reporting, analysis, and business intelligence needs.
- Ability to understand business requirements and convert them into clear, usable reporting and analytics solutions.
- Comfortable validating data, troubleshooting report issues, and explaining findings to non-technical audiences.
Knowledge, Skills and Abilities- Proficiency with SQL and business intelligence tools such as Tableau and Power BI.
- Working knowledge of data warehouse concepts and experience using data to support business operations, performance tracking, and decision-making.
Work Environment / Physical DemandsThis position is in a typical office environment which requires prolonged sitting in front of a computer. Requires hand-eye coordination and manual dexterity sufficient to operate standard office equipment including operation of standard computer and phone equipment. May have occasional high stress when dealing with customers/clients. Some travel may be required.
