Business Development Manager Restoration Services

Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years of marketing or business development experience with SERVPRO® or within the restoration industry
  • Bachelor's degree in marketing, business, or equivalent experience preferred
  • Strong sales, relationship-building, and presentation skills
  • Process-driven, results-oriented mindset
  • Ability to work independently and manage an entire sales territory
  • Experience in cleaning, restoration, or insurance industries strongly preferred
  • Proficiency with CRM systems, reporting tools, and Microsoft Office

Responsibilities

  • Understand and communicate the competitive advantages of SERVPRO® services
  • Educate clients and referral partners on SERVPRO® brand benefits and solutions
  • Build, maintain, and strengthen professional relationships through marketing calls and in-person visits
  • Increase brand awareness by participating in professional associations and networking events
  • Plan and execute marketing strategies specific to the restoration and insurance industries
  • Utilize CRM and marketing software to document daily activity and manage opportunities
  • Provide ownership and management with regular revenue updates and territory reports
  • Consistently achieve and exceed assigned sales and revenue goals

Benefits

  • 401(k)
  • Bonus based on performance
  • Company car
  • Company parties
  • Free uniforms
  • Opportunity for advancement
  • Training & development
Full Job Description
Benefits:
  • 401(k)
  • Bonus based on performance
  • Company car
  • Company parties
  • Competitive salary
  • Free uniforms
  • Opportunity for advancement
  • Training & development


SERVPRO® of South Orange County

SERVPRO® of South Orange County is seeking an experienced Business Development Manager to lead referral development, territory growth, and new business generation throughout South Orange County.

This is a hands-on, field-based role for a self-directed professional with restoration industry experience. You will personally manage business development for the location, from identifying prospects and building relationships to generating qualified referrals and growing revenue. This position manages a territory and business development activities; it does not currently include direct reports.

Key Responsibilities

  • Develop and execute a territory plan to grow referral sources, strengthen existing accounts, and achieve revenue goals.
  • Build relationships with property managers, insurance professionals, facility managers, plumbers, contractors, and business owners.
  • Conduct consistent prospecting through in-person visits, phone calls, meetings, and targeted follow-up.
  • Identify new business opportunities, present SERVPRO® services, and ask for referrals.
  • Represent the company at professional associations, networking events, lunch-and-learns, and continuing education opportunities.
  • Maintain an accurate CRM pipeline, including contacts, activity, opportunities, and next steps.
  • Provide ownership and management with regular updates on account development, referral activity, and territory revenue.
  • Collaborate with operations to communicate customer needs and support a smooth handoff from referral to service delivery.
  • Ensure presentations and business development materials follow SERVPRO® brand standards.

Required Qualifications

  • At least three years of business development or outside sales experience with SERVPRO® or another restoration company.
  • Demonstrated success generating referrals, developing accounts, and meeting sales goals.
  • Strong understanding of restoration services and the needs of insurance and property management referral partners.
  • Confidence with prospecting, cold calling, presentations, and asking for business.
  • Ability to independently plan daily activity, manage a territory, and follow through on opportunities.
  • Strong communication, organization, and reporting skills.
  • Proficiency with CRM software, Microsoft Office, and sales reporting tools.
  • Ability to travel regularly throughout South Orange County for meetings, site visits, and events.

Preferred Qualifications

  • Established professional relationships within the South Orange County market.
  • Experience developing commercial accounts.
  • Bachelor's degree in business, marketing, or a related field, or equivalent professional experience.

Compensation & Career Development

  • Base salary plus performance-based incentives.
  • Professional development and training.
  • Career advancement opportunities.
  • Supportive ownership and collaboration with an established operations team.

You'll have the opportunity to shape business development for our location and make a direct impact on growth. Your work will connect homeowners, businesses, and referral partners with restoration services when property damage occurs.

Apply Today

Submit your résumé highlighting your restoration industry experience, territory development accomplishments, and measurable sales results.

Compensation: $95,000.00 - $105,000.00 per year

Picture yourself here fulfilling your potential

About Institute of Inspection Cleaning and Restoration Certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) is a non-profit organization that sets standards for the cleaning and restoration industry. The IICRC was founded in 1972 and is headquartered in Las Vegas, Nevada. The organization provides training and certification programs for professionals in the industry, and also serves as a resource for consumers seeking information about cleaning and restoration services. The IICRC has developed several standards for the industry, including the ANSI/IICRC S500 Standard and Reference Guide for Professional Water Damage Restoration and the ANSI/IICRC S520 Standard and Reference Guide for Professional Mold Remediation. The current President of the IICRC is Kevin Pearson.
Learn more about Institute of Inspection Cleaning and Restoration Certification
Size
50 employees
Industry
Founded
1972

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