What you will do:The Business Development Manager is responsible for driving profitable business growth by securing new customer opportunities and expanding existing relationships. This position leads business development efforts from prospecting through implementation, collaborating across departments to deliver customer solutions that align with company capabilities and financial objectives. The position also provides leadership, coaching, and development to Account Managers to strengthen customer relationships and support sustainable growth.
Some key responsibilities for the Business Development Manager:
- Develop and execute business development strategies to identify, pursue, and secure profitable new business opportunities within target markets and existing customer relationships.
- Research industry trends, market conditions, customer needs, and competitive activity to identify potential areas for growth and develop strategic sales opportunities.
- Build and maintain strong, long-term customer relationships by identifying key decision-makers, understanding customer needs, and expanding opportunities for NewStream's products and services.
- Lead and develop Account Managers through coaching, training, performance feedback, goal setting, and ongoing support to strengthen customer relationships, improve account performance, and achieve sales objectives.
- Direct and support account development strategies, including customer retention, relationship expansion, identification of new opportunities, and proactive management of customer concerns and business risks.
- Manage the sales process from initial prospecting and opportunity qualification through proposal development, contract negotiations, customer award, and successful implementation.
- Collaborate with Operations, Supply Chain, Quality, Finance, and other departments to develop customer solutions, evaluate operational capabilities, and ensure proposed business aligns with company resources and objectives.
- Develop and evaluate customer proposals, pricing strategies, and financial projections to ensure new business opportunities meet profitability expectations and align with company financial goals.
- Negotiate customer agreements within established authority, including pricing, scope of work, service expectations, and contract terms, while identifying and escalating potential financial or operational risks.
- Coordinate the successful launch and transition of new business opportunities, ensuring customer expectations, operational requirements, and account responsibilities are clearly communicated and documented.
- Maintain accurate and timely customer information, sales activities, opportunities, and forecasts within the company's CRM system. Monitor sales performance, communicate pipeline activity, and provide regular updates to Sales leadership.
- Collaborate with Marketing to develop sales materials, promotional strategies, and customer engagement initiatives. Participate in customer visits, trade shows, conferences, and industry events to strengthen relationships and generate new business opportunities.
- Performs other duties as assigned
What we do:NewStream Enterprises, LLC is a comprehensive supply chain management company, delivering unparalleled services to the world's leading On and Off Highway original equipment manufacturers (OEM). We have service offering in 3 areas: Kitting and Packaging, Assembly and Sub-Assembly, and Supply Chain Management.
What we offer:At NewStream Enterprises, LLC we are committed to safety, quality, outstanding customer experiences, and improving the quality of life of our employee-owners. We have benefit packages for both part-time and full-time associates - including an ESOP and a 401(k) match! We believe that our employee-owners are our greatest investment. If you're searching for a place to start your career - or take it to the next level - we would love to hear from you!
