Pay: $80000 - $90000
Location: Cleveland , Ohio
Summary: The Business Development Manager (BDM) for Refreshment Services is a strategic hunter responsible for driving new business in micro markets, vending, coffee, pantry, and water filtration solutions. This role includes the full sales cycle-from prospecting and pipeline development to solution design, proposal/RFP management, contract negotiation, and seamless handoff operations. Success is measured by new revenue growth, pipeline health, and client satisfaction.
Responsibilities:- Develop and execute a territory plan to identify and target ideal customer profiles (ICPs) within corporate and institutional markets.
- Prospect and build a robust pipeline of qualified opportunities through outbound efforts, networking, and industry events.
- Conduct consultative discovery to understand client needs and design tailored refreshment solutions that deliver measurable ROI.
- Lead proposals and RFP responses end-to-end, including pricing strategy, presentations, and competitive positioning.
- Negotiate contracts to secure profitable, scalable agreements aligned with company standards.
- Maintain CRM discipline with accurate forecasting, activity tracking, and pipeline coverage (≥ 3× quota).
- Collaborate cross functionally with Operations, Culinary, and Category teams to ensure smooth implementation and client success.
- Stay current on product offerings, market trends, and competitor activity to position solutions effectively.
- Perform other duties as assigned to support business growth.
Qualifications:- Bachelor's degree in business administration or related field.
- Minimum 3 years of B2B new business (hunter) sales experience in refreshment services or related facility/employee experience solutions.
- Proven ability to manage the full sales cycle-prospecting, discovery, solutioning, proposals/RFPs, negotiation, and close.
- Proficiency in CRM systems (Salesforce or equivalent) and Microsoft 365 tools.
- Strong verbal and written skills; ability to present to executive audiences.
- Self-motivated, organized, and able to work independently while collaborating with corporate leaders.
- Valid driver's license and ability to travel within assigned territory for site visits and client meetings.
American Food & Vending | American Dining Creations Offers:- Weekly pay
- 401K with company match
- Employee Assistance Program
- Eligible employees offered Medical, Prescription, Dental, and Vision Plans, FSA/HSA
- Ongoing training and development programs
- Bonus Programs for eligible positions
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