Job Description Summary The Director of Business Development is a member of the Sales team, accountable for identifying new business, selling Lazer Logistics services and solutions, and onboarding new accounts within an assigned geographic region. This role owns regional pipeline development, Request for Pricing (RFP) responses, and customer onboarding, while partnering with Operations, Fleet, Finance, and Solutions to deliver proposals that meet corporate, departmental, and business objectives. This role drives regional growth through proactive planning, disciplined information management, and sustained customer engagement. The ideal candidate is a self-motivated, consultative seller who is detail-oriented and effective at communicating a service-based value proposition in a fast-paced environment.
Job Description Business Development & Pipeline Growth - Identify and generate new customer leads within an assigned geographic region to expand Lazer Logistics' book of business.
- Develop new business through both existing customer relationships and new market opportunities.
- Coordinate and present responses to Requests for Pricing (RFPs) in partnership with internal stakeholders.
- Conduct thorough account and market research prior to presenting proposals to customers.
- Travel regularly to prospect new business and to maintain and develop existing customer relationships.
Customer Relationship Management - Cultivate and maintain strong customer relationships that support account retention and growth.
- Identify customer needs and address concerns with reliable responsiveness.
- Establish credibility by demonstrating a comprehensive understanding of customer requirements and strategically applying Lazer Logistics solutions.
- Educate customers on the Lazer Logistics value proposition, positioning service and problem resolution over price.
- Monitor account activity to ensure customers remain within contract terms.
Industry & Solutions Expertise - Maintain working knowledge of supply chain fundamentals, including warehousing, distribution, retail, and manufacturing trends.
- Apply a working understanding of Yard Management Systems (YMS), Warehouse Management Systems (WMS), and Transportation Management Systems (TMS) to customer solution discussions.
Team Collaboration - Develop and maintain effective working relationships with key departments across Lazer Logistics, including Operations, Fleet, Finance, and Solutions.
- Manage multiple concurrent priorities to ensure sales goals and company objectives are met.
- Promote a business partner and ownership mindset to the team to prioritize customer service excellence, adaptability and resilience to change and continuous improvement.
- Other tasks as assigned.
Pay Range: - , General Benefits:
Qualifications and Experience - Bachelor's degree in Marketing, Business, Management, or a related field preferred.
- 2+ years of experience as a Business Development Manager or in a comparable business development role.
- Experience in the supply chain, warehouse, or transportation industry.
- Demonstrated ability to build a book of business through consultative selling.
- Strong understanding of the modern supply chain and how it aligns to customer needs and operations.
- Strong negotiation skills, including the ability to communicate a value proposition based on service and problem resolution rather than price.
- Excellent oral and written communication skills, with proficiency in formal and informal presentations.
- Demonstrated ability to work independently and remain self-motivated in a fast-paced environment.
- Demonstrated adaptability and resiliency in a changing business environment.
- Ability to travel regularly to customer and prospect locations.
- Working knowledge of Yard Management Systems (YMS), Warehouse Management Systems (WMS), and Transportation Management Systems (TMS).
- Proven ability to work within cross-functional teams, including Operations, Fleet, Finance, and Solutions.
- Proficiency with Microsoft Office (Word, Excel, Teams, Outlook, etc.).
- Experience using or willingness to learn approved AI/LLM and automation tools is a plus.
- Must be flexible and adaptable to the ever-changing market and Lazer Logistics objectives and goals.
- Strong business acumen and entrepreneurial/commercial mindset.
- Excellent verbal and written communication skills.
- Strong ethical and integrity code.
- Ability to collaborate and work well in a fast-paced/dynamic team environment.
- Commitment to promoting diversity and inclusion with team and vendors.
- Ability to seek and navigate through challenges by maintaining optimism, respect, and dedication to Lazer Logistics' overall purpose and core values.
