Business Continuity Manager

Overview

ResponsibilitiesThe Business Continuity Manager provides leadership for the organization's business continuity program, establishing the framework and priorities needed to maintain essential operations during significant disruptions. This role evaluates organization-wide continuity risks, establishes program standards, and implements strategies to strengthen recovery capabilities, address operational vulnerabilities, and support the continued delivery of critical services.This is an individual contributor role responsible for partnering with executive leadership and cross-functional stakeholders to integrate business continuity into organizational planning, establish program expectations, and prioritize initiatives that enhance preparedness and recovery capabilities. Through program governance, risk-informed decision-making, and ongoing evaluation of program effectiveness, the Business Continuity Manager strengthens organizational resilience, improves operational readiness, and supports the continuity of essential services.Success strong interpersonal and communication abilities such as:

• Be highly collaborative and able to build relationships across departments.
• Effectively facilitate discussions and guide operational leaders through challenges they may not directly own.
• Have experience conducting risk assessments, business impact analyses, dependency mapping, and continuity planning.
• Possess strong written communication skills and be able to develop clear business continuity documentation and plans.
• Demonstrate the ability to understand unfamiliar operational environments and identify risks and dependencies.
• Be comfortable working independently while partnering with leaders throughout the organization.

Day-to-Day Responsibilities

The role follows a structured annual plan with monthly and weekly deliverables. Responsibilities may include:

• Conducting business impact analyses.
• Developing and maintaining continuity plans.
• Meeting with department leaders to identify business risks and operational dependencies.
• Partnering with external vendors and service providers to understand their continuity strategies.
• Evaluating potential disruptions involving supplies, utilities, IT systems, cyber events, staffing, and other operational risks.
• Tracking project milestones and driving program deliverables throughout the year.

Schedule/Location:

• Primarily works onsite during standard business hours, Monday through Friday.
• Significant travel between Community facilities and local vendor locations is expected.
• Reliable transportation is required.
• Mileage reimbursement is available for business-related travel.

Qualifications

Education

• Bachelors Degree in Business Administration, Emergency Management, Healthcare Administration Management, Engineering, or related field required

• Completion of FEMA ICS-100, ICS-200, and IS-700 courses required

• Masters degree in Business Administration, Emergency Management, Healthcare Administration or Management, or related field preferred

Experience

• Five (5) years of experience in Business Continuity, Emergency Management, operational resilience, disaster recovery, IT disaster recovery, organizational preparedness, risk management, process improvement, healthcare operations, or a related field required

• Ten (10) years or more of relevant experience preferred

• Prior supervisory or management experience preferred

Licenses and Certifications

• One of the following is required within the first 6 months of hire or transfer into the position:

• Certified Business Continuity Professional (CBCP)

• Associate Business Continuity Professional (ABCP)

• Certified Healthcare Provider Continuity Professional (CHPCP)

• Associate Healthcare Provider Continuity Profession (AHPCP)

Disclaimers

 Pay ranges listed are an estimate and subject to change. If any bonuses are noted, they are only applicable to external hires meeting criteria.