Position SummaryThe Business Analytics Advisor on the Provider Experience & Operations (PX&O) Health & Enablement Data Analytics team at The Cigna Group will deliver advanced analytics and decision support across Provider Relations, helping leaders understand what is happening, why it is happening, and what to do next. In this role, you will develop, maintain, validate, and modernize the data insights and reporting asset portfolio for the Accountable Relationship Tracker (ART) application, along with adherence, calibration, and quality analytics. You will use AWS/PostgreSQL, Databricks/SQL, Tableau Cloud, and AI capabilities to deliver scalable dashboards and proactive insights.
Responsibilities- Lead or participate in analyses and report/dashboard/scorecard development.
- Deploys dashboards, data models, & operational scorecards using cloud and on-prem tools and emerging AI based capabilities. Databricks/AI Genie, Tableau Saas with Pulse AI, Cursor, Co-Pilot, Python, and others.
- Full understanding cloud (Databricks/AWS) schemas to harvest data via SQL while understanding how to interpret ETL, SSIS, and ESP jobs packages/schedulers. On-prem SQL Server and Oracle databases knowledge required
- Collects, aggregates, and organizes information across various technologies.
- Presents results of dashboards, analytics research and/or projects to stakeholders and leaders within planning and operations areas.
- Consults with and provides guidance to other analysts/developers to promote growth as a team.
- Recommends improvement ideas that would help create efficiencies for overall team performance and coverage of data needs
- Embraces a team-first mindset and commitment to sharing knowledge and focus on continuous team growth across emerging analytical capabilities.
- Helps support and iterate on the maintenance of a centralized data lineage knowledge base
Qualifications- High School Diploma or GED required. Bachelor's degree in Data or Business Analytics, Computer Science, MIS, is preferred.
- 5+ years' experience within Healthcare Analytics environment highly preferred
- Strong proficiency with cloud SQL via AWS, Databricks, and data visualization leverage Tableau is required.
- Experience using AI capabilities to harness shortening time of the delivering key operational data insights and trends.
- Experience consulting with cross matrix operational partners & stakeholders on emerging needs to recommend suggestions.
- Ability to work across a global team and act a key point of contact that shares and embraces teamwork.
Candidates who reside within 50 miles of the following locations may be asked to work in person on a hybrid schedule (three days per week): Bloomfield, CT, Chattanooga, TN, Denver, CO, St Louis, MO, or Scottsdale, AZ.If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 98,200 - 163,600 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.
