Job DescriptionResponsibilities may include:
- Receive a potentially unclear one-time request and work with subject matter experts to identify the next steps to resolve the request.
- Coordinate meetings, take meeting minutes, and follow-up on all action items for meeting with multiple IS members, business users and business partners.
- Forecast, notify, and follow-up with the project leads, product owners, and management for outstanding issue status, business unit requests, and any issues that arise in the certification workstream.
- Support submitting helpdesk tickets/requests and following up to ensure they are completed by the needed dates.
- Gathering information from users to document
Requirements:
• Strong knowledge of Agile / Scrum process, language and ceremonies
• 3-5 years of Agile delivery experience
• Preferred - 2-5 Years of traditional of traditional/SDLC experience
• CSM, PSM, or ACP or any other Scrum Master agile certification
• Excellent written and spoken communication and interpersonal skills
• Must have ability to organize multiple projects, issues, and requests
• Experience with Jira
• Proficient in Microsoft Excel, Word and Visio
• Effectively works within a team
• Preferred experience in data / operating system migration
QualificationsAdditional Information 
