DPR Construction

Business Analyst - Service Management

DPR Construction$75K — $90K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in information systems, business administration, finance, or a related field, or equivalent experience.
  • 2-4 years of experience in business analysis, systems analysis, or process improvement.
  • Experience documenting functional requirements and supporting technology implementations is essential.
  • Certified Business Analysis Professional (CBAP) or similar certification preferred.

Responsibilities

  • Engages business users to elicit, analyze, synthesize, and validate business requirements.
  • Collaborates with project managers to define project scope, priorities, and success criteria.
  • Develops scope documents, use cases, and process and data diagrams.
  • Analyzes requirements for completeness and alignment with technical systems.
  • Translates conceptual requirements into functional specifications for development teams.
  • Communicates requirement changes and trade-offs to stakeholders.
  • Participates in quality assurance activities to ensure solutions meet defined requirements.

Benefits

  • Collaborative work environment with exposure to cross-functional teams.
  • Opportunities for professional development and certification support.
  • Engagement in meaningful projects that impact business operations.
  • Potential for involvement in innovative solution optimization activities.
Full Job Description
Job Description

Job Summary:
Serves as a liaison between business stakeholders and technology teams to translate business objectives into effective system and process solutions. Elicits, analyzes, and validates business requirements to support project delivery and operational improvements. Develops documentation and process models to guide implementation efforts. Contributes to testing, communication, and solution optimization activities.

Key Responsibilities:
Engages business users across multiple groups to elicit, analyze, synthesize, and validate business requirements.
Collaborates with project managers and sponsors to define project scope, priorities, success criteria, and metrics.
Develops scope documents, use cases, business rules documentation, and process and data diagrams.
Analyzes requirements for completeness, feasibility, consistency, and alignment with technical systems and data structures.
Translates conceptual requirements into clear functional specifications for development teams.
Communicates requirement changes, trade-offs, risks, and dependencies to stakeholders.
Participates in quality assurance activities to verify delivered solutions meet defined requirements.

Education Qualifications:
Bachelor's degree in information systems, business administration, finance, or a related field, or equivalent experience required.

Work Experience:
2-4 years of experience in business analysis, systems analysis, or process improvement required.
Experience documenting functional requirements and supporting technology implementations required.

Certifications and Licenses:
Certified Business Analysis Professional (CBAP) or similar certification preferred.

About DPR Construction

DPR Construction is a commercial general contractor and construction management firm. The company provides preconstruction, construction, and post-construction services for a variety of markets, including healthcare, advanced technology, higher education, and corporate offices. DPR Construction was founded in 1990 and is headquartered in Redwood City, California. The company has offices throughout the United States and has completed projects in various countries, including Singapore and the Netherlands.
Learn more about DPR Construction
Size
4,000 employees
Industry
Founded
1990

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