Job Description:Order to Cash Operations team as a Business Analyst, SAP - Credit, where you'll be a critical stakeholder in our SAP Transformation program. You'll serve as the Credit Management process subject matter expert (SME) throughout the SAP implementation lifecycle (design, build, test, deploy, and post-go-live support), playing a key part in supporting end-to-end credit risk, credit limit, and order-block process design, testing, and deployment. You'll translate business challenges into requirements and own the delivery of those requirements for the Credit function.
This role is essential to the success of our SAP transformation efforts across Order to Cash and Finance.
What You'll DoInitiate - Attend design workshops and help disposition requirements
- Help break larger work items into smaller tasks based on functionality
- Support the Functional Lead and Subprocess Lead in identifying fit to standard
- Support business process design alignment
- Contribute to the definition of ready-for-work items to be slotted into a build
- Participate in estimating work items
- Provide input for acceptance criteria
- Define automated test scripts
Design / Build - Translate requirements into the "How" by helping to create functional/technical designs
- Build working software (configuration)
- Decompose requirements into actionable tasks and estimate associated effort
- Report daily status and impediments
- Maintain Design-Build plan and accuracy in remaining work
- Participate in demos to show working software to the Subprocess Owner Perform functional testing
Integrate (Test) - Participate in integration testing and verify delivered requirements against build goals
- Drive testing defects to closure
- Support data migration efforts and provide insights on master data related to customer credit limits, risk classes, and credit holds
- Assist in training and change management initiatives to ensure business readiness
Deploy - Execute select readiness and deployment tasks for the process team
- Resolve issues during Go-Live support
- Transition the solution to the support team
- Other Day to Day Responsibilities
- Support the team with new credit assessments; financial statement and credit risk analysis, verify bank and trade references, help with credit checks
- Make recommendations to improve the quality of reporting and credit procedures.
- Assist with month-end, quarter-end, and Year-End reporting
- Review and release (or hold) sales orders on credit block, as appropriate
- Ad Hoc project and reports, reconciliations
What You Bring - Bachelor's degree in Finance, Business, or a related field
- 5+ years of domain expertise in Credit Management; a strong understanding of credit risk assessment, credit limits, and order-hold processes
- Have supported at least 2 full-cycle SAP implementations (preferably S/4HANA)
- Hands-on working experience in SAP, specifically in FSCM Credit Management and FI-AR modules
- A collaborative approach to cross-functional teamwork
- Strong problem-solving skills: able to logically break a problem into smaller, manageable parts to solve
- Strong written and oral communication skills
- Ability to provide technical leadership across stakeholder teams
Ability to identify and resolve impediments, issues, and risks to drive timely resolution
