Speridian is seeking a Business Analyst to work with public sector agencies on technology modernization and process improvement projects. You will gather and document requirements, analyze current processes, and connect program staff with technical teams so that solutions meet agency needs and policy requirements.
Location is in Santa Fe or Albuquerque New Mexico.
Key responsibilities- Lead requirements sessions with program staff, IT teams and other stakeholders through interviews, workshops and observation.
- Document business, functional and non-functional requirements, user stories and acceptance criteria.
- Map current-state (as-is) and future-state (to-be) business processes, and identify gaps and improvement opportunities.
- Maintain a requirements traceability matrix from requirements through design, testing and delivery.
- Support Agile or hybrid delivery: backlog grooming, sprint planning, reviews and product owner support.
- Help develop test plans and test cases, and coordinate User Acceptance Testing (UAT).
- Support organizational change management, training materials and end-user communications.
- Prepare status reports, RFP/RFI inputs, and contract deliverables as required.
- Act as the day-to-day link between agency business users and the technical delivery team.
Required qualifications- Bachelor's degree in Business Administration, Information Systems, Public Administration or a related field.
- 4+ years of experience as a Business Analyst, ideally on IT system implementation or modernization projects.
- Proven experience eliciting and documenting requirements, user stories and use cases.
- Skill in process modeling (BPMN, Visio, Lucidchart) and gap analysis.
- Working knowledge of Agile/Scrum and Waterfall delivery methods.
- Experience with tools such as Jira, Confluence, Azure DevOps or similar.
- Strong facilitation, communication and documentation skills with both technical and non-technical stakeholders.
- Proficiency in Microsoft Excel, with the ability to analyze data to support business decisions.
Preferred qualifications- Prior experience with state, local or federal government agencies, for example in health and human services, public safety, transportation, revenue or workforce programs.
- Familiarity with government procurement, contract deliverables and oversight such as IV&V or PMO reporting.
- Experience with Data Management, case management or CRM platforms
- Exposure to data analysis or reporting tools such as SQL, Power BI or Tableau.
- Certifications such as CBAP, CCBA, PMI-PBA or Certified Scrum Product Owner (CSPO).
