Demonstrated research and feedback integration abilities
Experience with Business Process and Workflow Modeling tools (e.g. Visio)
Proficient in MS Office applications (Excel, Word, PowerPoint)
Willingness to travel up to 20% for on-site work and conferences
Responsibilities
Meet with customers to identify pain points and process improvement opportunities
Gather requirements for product enhancements
Conduct user research and testing to evaluate solutions
Develop user stories to guide product development
Document the value of key requests from stakeholders
Test new features to meet user needs before release
Ensure successful implementation of features with clients
Create onboarding materials to facilitate user adoption
Benefits
Collaborative work environment
Opportunities for professional development and growth
Flexible working hours to accommodate international projects
Regular strategy meetings to align with company goals
Access to modern digital project management tools
Full Job Description
About the role
The Business Analyst is responsible for working with users and key project stakeholders to understand user needs, clearly define business requirements, and test potential solutions.
What you'll do
Meet with customers to understand pain points and opportunities to improve key processes including gap analysis.
Gather key requirements for requested enhancements.
Conduct user research and testing to evaluate potential solutions.
Develop user stories for product enhancements.
Understand and document the value of key requests.
Test developed features to ensure they meet the needs of users.
Ensure successful implementation and adoption of released features with each appropriate client.
Contribute to a library of key product visuals (images, gifs, and videos).
Contribute to the development of onboarding tours and materials to help new users successfully adopt the product.
Participate in regular strategy meetings including quarterly roadmap discussion, yearly Product Planning, weekly backlog grooming, and weekly backlog pre-grooming.
Facilitate internal team and customer meetings effectively.
Qualifications
Required
Strong analytical and prioritization skills
Strong verbal and written communications skills
Strong familiarity with agile development
Must display great attention to detail
Comfortable making presentations and facilitating meetings
Demonstrated ability to conduct research and incorporate feedback
Experience with Business Process and Workflow Modeling tools (e.g. Visio).
MS Office skills (Excel, Word, PowerPoint)
Ability to prioritize and organize effectively
Ability to work on multiple opportunities simultaneously
Ability to work both independently and with others
Ability to travel up to 20% (On-site feedback, research, conferences)
Ability to operate in a fast-moving, team-oriented, collaborative environment with tight deadlines
Ability to work flexible hours to support overseas projects, as needed
Preferred
Industrial Construction experience through an Owner, EPC, contractor, or software provider
Bachelor's degree in engineering, computer science, or related field
2-5 years of relevant work experience as a Business Analyst or related role
