Summary of RoleThe Business Analyst is a key role in the development of the NovaSource digital products and services. This person will effectively bridge the gap between what the customer needs and the technical teams who will create and build the solutions.
Key Responsibilities- Collaborate with stakeholders to gather, analyze and document business needs
- Translate high-level goals to functional specifications, user stories, and acceptance criteria for developers
- Create process flow diagrams and use cases to visualize system workflows, work together with product design to illustrate outcomes
- Collaborate with Product Management, Technical Leads, Customers/Stakeholders to align the product delivery to business objectives
Qualifications- 3-5 years of experience as a Business Analyst in a SaaS or digital environment
- Proven track record of delivering software solutions in iterative process
- Ability to communicate effectively with customers to understand pain points, key contractual requirements and future trends, and build technical requirements documentation from those interactions
- Ability to engage constructively in technical conversations with Software Engineering teams / Technical leads, basic understanding of data architecture and engineering principles
- Experience working in Agile/Scrum software development environments
- Exceptional written and oral communication skills
- Experience working in distributed teams (multiple time zones, countries, and cultural contexts)
- Business acumen: knowledge and experience in key levers to drive business value for both NovaSource and the end customer
- Bachelor's degree in computer sciences, project / program management, engineering, business, or equivalent experience managing large-scale cross-functional transformation projects
- Ability to work primarily from our Chandler, AZ Office.
Office Physical Requirements:All positions in our office require interaction with people and technology while either standing or sitting. In order to best service our customers, internal and external, all associates must be able to communicate face-to-face and on the phone with or without reasonable accommodation. NovaSource is committed to compliance with its obligations under all applicable state and federal laws prohibiting employment discrimination. In keeping with this commitment, it attempts to reasonably accommodate applicants and employees in accordance with the requirements of the disability discrimination laws. It also invites individuals with disabilities to participate in a good faith, interactive process to identify reasonable accommodations that can be made without imposing an undue hardship.
Potential candidates will meet the education and experience requirements provided on the above job description and excel in completing the listed responsibilities for this role.
