We are currently seeking a Business Analyst to join the team and play a key role in implementing Markit EDM(cadis) systems. Working on client site(Boston) for a project that will last 12+ months.
• We are looking for a talented and enthusiastic individual to join the team and undertake a number of responsibilities including but not exhaustive to:
• Work closely with clients to understand their data and workflows across a spectrum of financial products (Equities, Fixed Income, Reference Data, etc.)
• Maintain up-to-date awareness and understanding of the product and new system functionalities in developing client solutions;
• Partner with clients and where appropriate, taking the lead, to ensure successful and timely implementation of Markit products;Analyse data and offer suggestions around best practices to increase client's success in adopting the product;
• Own mapping of templates in order to assure data flow;
• Troubleshoot template mapping discrepancies;
• Provide coaching and training to client to enable transfer of knowledge so that upon project completion clients are fully competent and utilising the product as planned;
• Understand the commercial implications and provide customer feedback to product managers for continuous improvement;
• Communication with various client and internal stakeholders through-out the implementation project lifecycle, escalating issues where appropriate;
• Work alongside client team members from across a range of role (Project Management, Business Analysis, Development, End Business Users, etc.), balancing differing objectives and providing influence where needed;
• Lead business handover meetings to ensure EDM Support group have a thorough understanding of the implementation to enable quality on-going support to client post implementation
Education and experience
• A degree or equivalent is preferred• Solid understanding of financial markets products, a broad understanding of the investment trading process• Experience in business analysis/consulting role preferred• Good level of technical skills - SQL • Strong knowledge of technology as it applies to line connectivity and systems supportPersonal impact
• Proven experience of knowing what it takes to provide a consistently first class customer service whilst delivering value added solutions to address customer needs• Track record of identifying and analysing problems, identifying and evaluating options, deploying sound decision making skills• Able to organise self, including effective scheduling, prioritisation and time management skills with the ability to manage multiple tasks in parallel, completing tasks to tight deadlines.• Displays a resilient and adaptable style, track record of remaining calm in demanding circumstances, adjusting comfortably to changing conditions / priorities• The role would suit highly driven self-starters with a strong desire to challenge and deliver Communication
• Demonstrates excellent written and verbal communication skills and a confident and articulate presenter to internal / external audiences• Ability to build effective working relationships and establish credibility amongst a wide and sometimes demanding client group Teamwork
• Strong team player and able to work independently as required.• Comfortable taking ownership for work, identifying the need for action whilst working effectively within a team• Be able to lead and influence others