Position OverviewNACS is seeking a business analyst to help steward enterprise data across CRM, membership, finance, digital, and reporting systems. This role focuses on data governance, data hygiene, documentation, and business analysis - ensuring shared data is clearly defined, consistently maintained, and structured to support the organization. It is not a data engineering role; success depends on understanding enterprise data well enough to document it, question it, and coordinate its proper use across teams and systems.
The role is located onsite at NACS Headquarters in Alexandria, VA.
Scope of Responsibilities:
- Serve as the business analyst and enterprise steward for shared data, translating business needs into clear definitions, ownership, rules, and documentation.
- Maintain the enterprise data dictionary, logical data model, systems-of-record documentation, and key data-flow documentation across major business systems.
- Identify and coordinate remediation of duplicate, incomplete, inconsistent, stale, or poorly structured data; establish repeatable data-hygiene practices with accountable owners.
- Review material system, field, workflow, and integration changes for impact to shared enterprise data and document requirements, mappings, ownership, and decisions.
- Partner with business teams, developers, administrators, consultants, and vendors to resolve data issues and keep governance documentation current.
- Highly organized, detail-oriented, and disciplined about documentation, follow-through, and maintaining a reliable source of truth.
- Able to turn ambiguous business requests into clear requirements, definitions, decision rules, ownership, and acceptance criteria.
- Comfortable asking detailed questions, challenging inconsistent assumptions, and facilitating decisions across departments.
- Communicates clearly with both business and technical audiences and can explain data issues without unnecessary complexity.
- Takes ownership of issues through resolution and escalates unresolved governance or ownership questions appropriately.
Requirements:
- 3+ years of experience in business analysis, systems analysis, data governance, data quality, CRM/enterprise data administration, or a related role.
- Demonstrated experience documenting business requirements and data structures across multiple systems or functional areas.
- Demonstrated experience identifying data-quality issues and coordinating remediation with business and technical stakeholders.
- Strong written documentation skills and the ability to maintain durable operating documentation over time.
- Required: practical understanding of relational database structure, including tables, fields, keys, relationships, normalization, and reference data.
- Required: ability to understand and steward an enterprise data model across multiple systems, including systems of record, shared entities, ownership, and business definitions.
- Experience with data governance, data quality, data mapping, data dictionaries, metadata, master/reference data, or related enterprise data-management practices.
- Working SQL literacy and a practical understanding of how data moves among enterprise systems through APIs, integrations, ETL/ELT, or similar mechanisms.
- HubSpot CRM experience is preferred; familiarity with Microsoft Fabric, BI/reporting environments, or association/membership systems is a plus.
Other Pertinent Information- Comprehensive Benefits Package
- Salary commensurate with experience
- Approximately 10% travel
- In-Office Position w/ Work from Anywhere (WFA) Days
- Metro Accessible - 2 blocks from King Street metro
Salary Range: $80,000 - $100,000 annually. Actual compensation will be based on several factors, including but not limited to relevant experience, education, skills, and other qualifications.
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