The Building Services Consultant for Fire Protection provides technical expertise and end-to-end support for fire protection projects serving Senior Living customers. This role helps customers assess fire and life-safety system needs, define project scopes, evaluate service options, and coordinate work through qualified third-party providers.
Working with customers, service providers, and internal teams, you'll help ensure sprinkler and fire alarm projects are well-scoped, effectively coordinated, and clearly communicated from initial assessment through completion.
What You'll Do and Impact: - Partner with Senior Living customers to assess fire protection needs, interpret system information and service findings, clarify priorities, and recommend appropriate next steps.
- Develop project scopes for deficiency corrections, repairs, component replacements, system upgrades, and new installations or replacements.
- Coordinate qualified fire protection contractors and service providers, aligning scope, site conditions, scheduling, access, customer expectations, and documentation requirements.
- Collaborate with Project Associates to review bids and proposals for scope completeness, assumptions, exclusions, labor and material detail, schedule, and pricing accuracy.
- Present customer proposals and options that clearly explain technical findings, recommended work, alternatives, project impacts, and key considerations.
- Manage project sequencing, customer communications, site access, system impairments, notification requirements, and closeout activities to support effective execution.
- Monitor project progress, provider commitments, risks, schedule changes, and open issues; escalate concerns and coordinate timely resolution.
- Review inspection reports, deficiency findings, permits, completion records, and other provider documentation for completeness, routing technical or regulatory questions to the appropriate qualified party.
- Manage provider performance and service delivery concerns through clear expectations, follow-up, escalation, and contract requirements.
- Provide fire protection expertise to Sales, Customer Service, Project Associates, and Supply Chain partners while contributing to process improvements and knowledge sharing that strengthen service delivery.
What You'll Bring: - Associate degree, relevant technical education, or equivalent apprenticeship and field experience.
- 15+ years of fire protection industry experience, or a comparable combination of hands-on technical and project experience.
- Strong working knowledge of commercial fire sprinkler and fire alarm systems, including system components, inspection and testing practices, maintenance, repair, and project delivery requirements.
- Experience coordinating fire protection contractors or other third-party providers, reviewing scopes and bids, managing project requirements, and resolving technical or service delivery challenges.
- Ability to interpret service reports and deficiency findings and translate technical information into clear project scopes, recommendations, and customer options.
- Working knowledge of applicable fire and life-safety codes, standards, permitting, and authority having jurisdiction processes, including when to engage a licensed contractor, engineer, or authority.
- Ability to communicate complex information clearly, negotiate effectively, resolve conflicts, and align expectations across customers, providers, and internal partners.
- Ability to manage multiple projects using business systems, mobile applications, and digital documentation tools while maintaining accurate records and timely follow-up, with ability to travel by car and/or plane up to 10%.
- NICET certification in Inspection and Testing of Water-Based Systems, Water-Based Systems Layout, or Fire Alarm Systems.
- Experience in estimating, quoting, and project management within fire protection or related building services.
- Experience supporting Senior Living, healthcare, commercial, or other occupied facilities where work must be coordinated around building operations and occupant needs.
- Knowledge of related building trades and building systems.
Job to be performed in the location listed. Generous benefit package available.
