BSA and Fraud Manager

Community Trust Credit Union is seeking an experienced BSA & Fraud Manager to lead the credit union's fraud prevention, detection, investigation, and compliance efforts. This role serves as the Credit Union's BSA Officer and plays a critical part in protecting CTCU, our members, and our communities from fraud, financial crime, and regulatory risk.

What You'll Do
As our BSA & Fraud Manager, you'll oversee the Credit Union's Bank Secrecy Act (BSA), Anti-Money Laundering (AML), fraud prevention, and internal audit programs. You'll develop and maintain controls that safeguard members and assets while ensuring compliance with applicable regulations and industry best practices.

Key responsibilities include:

• Leading fraud detection, prevention, and investigation efforts across all channels, including deposit accounts, debit and credit cards, ACH transactions, wires, online banking, mobile banking, and remote deposit capture.
• Serving as the Credit Union's BSA Officer and overseeing the administration of the BSA/AML program.
• Managing regulatory compliance activities, including CTRs, SARs, OFAC compliance, and related reporting requirements.
• Coordinating internal audit activities to ensure adherence to federal and state regulations, as well as CTCU policies and procedures.
• Supporting independent audits and data validation processes while maintaining the Credit Union's AML/BSA monitoring systems, including Verafin.
• Reviewing subpoenas, legal requests, and investigative matters.
• Developing and delivering fraud prevention and BSA training programs for employees.
• Monitoring industry trends, emerging threats, and regulatory changes to continuously improve the Credit Union's fraud and compliance programs.

This position is ideal for a leader who enjoys solving complex problems, mitigating risk, developing teams, and ensuring regulatory excellence.

What we're looking for

Requirements for the position are:

• Minimum of three years of experience in BSA/AML management.
• Minimum of three years of fraud management experience.
• Minimum of two years of leadership or management experience.
• Bachelor's degree or industry-recognized certifications equivalent to a bachelor's degree.
• Strong understanding of BSA/AML regulations, fraud prevention practices, and NCUA regulatory requirements.
• Excellent analytical, problem-solving, decision-making, and communication skills.
• Ability to build strong relationships with internal and external stakeholders while influencing positive outcomes.
• Proficiency with Microsoft Excel, PowerPoint, and compliance/fraud monitoring systems.

Work Environment

This is a fully on-site leadership position based within a professional office and branch environment. Physical presence is an essential function of the role, and remote work is not available.

Compensation & Benefits

This position has a base salary range of is $80,500 to $98,553/annual. This range represents the expected base salary range for this position. The actual salary may vary based upon several factors including, but not limited to, relevant skills/experience and time in the role. This position is eligible for an annual bonus.

This role is eligible for the following benefits:
Paid Time Off

• Generous Paid Time Off
• Health Time
• Personal/Birthday Day each year - eligible after first year of employment
• Bereavement Time

Health/Medical - Eligible first of the month following one full month of employment

• Medical insurance with HMO and PPO plans to choose from
• Dental and Vision insurance
• Flexible Spending Account
• Short and long term disability insurance, life and AD&D insurance
• Tuition Reimbursement - eligible after one full year of employment

Retirement Savings

• 401(k) Retirement Savings Plan - eligible to participate in after one full month of employment.
• Matching Contributions after 1000 hours of service, 21 years of age and six months of employment. You may begin your contribution on the first pay period of the calendar quarter after one full month of employment. Entry is quarterly.
• Safe Harbor contributions. CTCU provides every eligible employee a contribution of 3% of compensation. In order to participate in the employer contributions under Safe Harbor, you must be 21 years of age, have 12 months of service and work at least 1,000 hours during that 12 months. Safe Harbor funds are 100% vested and employees who have met eligibility requirements are eligible to receive the Safe Harbor contribution by completing one hour of service. Safe Harbor entry is semi-annually.

Ready to make an impact? Apply today and help CTCU protect what matters most.