Position Summary
Ready to take your leadership career to the next level?
Acuren is currently recruiting for an experienced Branch Manager to lead our operations supporting the Parkland Refinery in Burnaby, BC!
The Branch Manager is accountable for the safe, reliable, and efficient day-to-day operations of the site, ensuring compliance, production continuity, cost control, quality, and strong stakeholder alignment. This role provides overall leadership to site operations, teams, resources, and client relationships while driving operational performance and continuous improvement.
If you are an experienced industrial leader with a strong background in NDT, inspection, or technical services, this is an excellent opportunity to take the next step in your career with Acuren!
Position Details:
- Site/Location: Parkland Refinery – Burnaby, BC - Must be local to Burnaby or the surrounding area.
- Start Date: Immediately
- Schedule: 4x10s rotation
- Hours: 40 hours per week
- Rate: Between $65.00 – $75.00/hour - dependent on qualifications and experience.
Responsibilities
Operations, Safety & Quality:
- Lead overall branch operations, ensuring safe, efficient, and high-quality execution of NDT and inspection services.
- Lead site safety, quality, production, and continuous improvement initiatives while ensuring compliance with company policies, industry standards, and client requirements.
- Serve as the 24/7 point of contact for plant emergencies, incident notifications, and investigations.
- Oversee production status, communicate progress, issues, and KPIs to the client, and ensure transparency throughout project execution.
- Maintain and govern the site’s asset management system to ensure equipment availability and readiness.
- Ensure NDT services meet applicable standards and client requirements; support audits, quality reviews, and standardization of critical inspection and maintenance programs.
- Participate in required HSE, CHESM, inspection, project-planning, and contractor look-ahead meetings.
- Collaborate with Plant Operations on scope reviews and required safety documentation, including CSEDs and CJSAs.
Leadership, People & Client Relations:
- Lead and develop NDT technicians, supervisors, and support staff, fostering a strong culture of safety, accountability, teamwork, and professional development.
- Support staffing requirements, including recruiting, onboarding, training, and developing resources to maintain stable operations.
- Conduct regular performance reviews with supervisory staff and provide coaching and mentorship.
- Build and maintain strong client relationships while serving as a key point of contact for operational matters, concerns, and service requirements.
- Interface directly with subcontractors, internal stakeholders, and client representatives to execute plans, resolve issues, and remove roadblocks.
- Provide technical and operational guidance to the team and stay current with NDT technologies, methods, and industry practices.
Business & Financial Management:
- Manage branch financial performance, including revenue, expenses, budgets, and profitability.
- Review and approve quotations and change requests in a timely manner, ensuring work is aligned with client priorities.
- Identify opportunities to improve efficiency, control costs, and optimize branch resources.
- Identify and pursue new business opportunities and support strategies to grow the branch and client base.
- Prepare and communicate branch performance reports, including operational, financial, safety, and KPI results, to senior management.
- Address operational challenges and adapt resources and priorities to changing project requirements and client needs.
- Perform other duties and responsibilities as assigned.
Requirements
Knowledge, Skills & Experience:
- Post-secondary diploma in a relevant technical, business, or industrial field.
- Minimum of8 years of operational experience in an industrial or technical environment, including at least 3 years in a supervisory or management capacity.
- NDT or other relevant technical certifications are considered an asset.
- Strong understanding of Acuren27s technical services and ability to effectively deploy resources based on client and project requirements.
- Knowledge of NDT equipment, inspection processes, applicable industry standards, and technical requirements.
- Working knowledge of health and safety requirements, provincial regulations, and applicable collective agreements.
- Proven ability to develop and implement strategies that support branch goals, operational performance, and business growth.
- Strong understanding of budgeting, cost control, scheduling, resource planning, and operational KPIs.
- Strong proficiency with Microsoft Outlook, Word, and Excel; experience with operational or asset management systems is an asset.
Leadership & Core Competencies:
- Strong interpersonal and communication skills with the ability to effectively manage relationships with senior leadership, clients, Plant Operations, Inspection, Maintenance, HSE, Quality, Engineering, contractors, and vendors.
- Strong leadership skills with the ability to motivate, coach, and develop teams while maintaining accountability for performance.
- Excellent problem-solving, organizational, analytical, and time-management skills.
- Ability to make sound, informed decisions that align with company objectives and client requirements.
- Ability to adapt to changing client needs, industry trends, project priorities, and operational challenges.
- Strong attention to detail and commitment to accuracy, quality, and compliance.
- Demonstrated ability to build and maintain strong client and stakeholder relationships.
- Must be local to Burnaby, BC, or the surrounding area and legally authorized to work in Canada.
Benefits
The strength of Acuren lies in its outstanding people. As a rapidly growing, intensely innovative, international publicly traded company, the opportunities to pursue challenging and diverse career development paths are vast.
Complemented by an attractive and comprehensive total compensation package, including paid time off, employer paid benefits, RRSP + Company match, tuition grants, discounted fitness memberships and insurance offerings, employee assistance programs and more! At Acuren we commit to the principles of a respectful workplace and offer tremendous opportunities to those who wish to succeed.Join our team at Acuren and embark on a rewarding journey where you will contribute to the company's growth and success while advancing your career. Apply now to be part of our dedicated team of professionals.
Working Conditions
Working Environment:
- Work will be performed in both office and field environments, with regular interaction with staff, clients, and other departments.
- Field work may involve exposure to varying weather conditions and industrial site environments.
- Regular travel to client and job sites is required.
- Role may involve frequent interruptions, competing priorities, and periods of sustained mental focus.
- Extended periods of sitting may be required while working at a computer, attending meetings, or driving between locations.
Physical Requirements:
- Ability to walk, stand, climb, bend, kneel, and reach while visiting or working at industrial job sites.
- Ability to safely navigate industrial environments and access job sites as required.
- Ability to handle or carry equipment and tools, generally weighing up to 3050 pounds.
- Ability to perform occasional physical tasks associated with equipment handling and site inspections.
