5-7 years of experience in mortgage lending or banking
Proven leadership skills with experience managing teams
Strong understanding of mortgage loan products and compliance regulations
Exceptional verbal and written communication skills
Analytical mindset with solid mathematical abilities
Proficient in Microsoft Office Suite and Adobe Acrobat
Ability to handle confidential information with discretion
Responsibilities
Oversee daily branch operations and manage overall budget
Recruit and train loan officers and mortgage staff effectively
Set and monitor sales goals for branch personnel
Cultivate relationships with realtors and increase branch loan volume
Ensure compliance with all regulatory requirements and maintain licenses
Proactively manage the branch's loan pipeline
Implement sales strategies and prepare performance reports
Benefits
Supportive company culture that values collaboration
Opportunities for professional development and training
Engagement with leadership for feedback and company improvements
Diversity and inclusion are central to the company values
Access to a strong network for business referrals and relationships
Full Job Description
Job Title: Branch Manager
All locations in licensed states: AL, AR, CO, FL, GA, LA, MI, MS, NM, OK, TN, TX, WA, OH
Job Summary: This position is responsible for managing a branch and a team of loan officers, as well as selling mortgage loan products and services to residential mortgage clients. Full-time.
Key Responsibilities
Manage operations and budget of branch office
Recruit, evaluate, and select branch personnel, including loan officers, operations staff, processors, and other mortgage professionals
Establish sales goals that staff members are expected to accomplish, then supervise and help them be successful
Work with branch loan officers to build volume and realtor relationships
Maintain all required licenses and registrations, including NMLS
Ensure branch pipeline is proactively monitored and managed
Ensure team loan officers follow all policies and procedures so that all loans are quality products and in compliance with regulatory and investor requirements
Promote behavior that is consistent with LoanPeople stated values
Support corporate office in follow-up of trailing documents as needed
Formalize sales strategies, forecasts, and reports as necessary
Train and manage loan officer team in accordance with company standards
Review compensation calculation worksheets, modifying branch efforts to keep results in line with expectations, and preparing and submitting periodic production projections in accordance with company policies and expectations
Market and promote company with business partners and referral networks such as realtors, with strong attention to reputation management
Expand company market share
Participate in regular meetings with leadership to provide feedback for company improvements
Requirements
Strong proficiency in Microsoft Office (Outlook, Word, Excel) and Adobe Acrobat, navigating the internet, and generally tech savvy
Demonstrated track record of effective, proactive, and precise verbal and written communication
Detail oriented, organized, and able to prioritize, multi-task, manage time, problem solve, and work independently in a fast-paced environment
Self starter willing to take initiative and be resourceful in identifying and owning issues and producing effective results
Strong mathematical and analytical abilities
Good judgment and the ability to handle confidential information
Professional, friendly, courteous, positive, collaborative, and client-centric spirit that embraces diversity and inclusion
