Job Title: Branch ManagerAll locations in licensed states: AL, AR, CO, FL, GA, LA, MI, MS, NM, OK, TN, TX, WA, OHJob Summary: This position is responsible for managing a branch and a team of loan officers, as well as selling mortgage loan products and services to residential mortgage clients. Full-time.
Key Responsibilities- Manage operations and budget of branch office
- Recruit, evaluate, and select branch personnel, including loan officers, operations staff, processors, and other mortgage professionals
- Establish sales goals that staff members are expected to accomplish, then supervise and help them be successful
- Work with branch loan officers to build volume and realtor relationships
- Maintain all required licenses and registrations, including NMLS
- Ensure branch pipeline is proactively monitored and managed
- Ensure team loan officers follow all policies and procedures so that all loans are quality products and in compliance with regulatory and investor requirements
- Promote behavior that is consistent with LoanPeople stated values
- Support corporate office in follow-up of trailing documents as needed
- Formalize sales strategies, forecasts, and reports as necessary
- Train and manage loan officer team in accordance with company standards
- Review compensation calculation worksheets, modifying branch efforts to keep results in line with expectations, and preparing and submitting periodic production projections in accordance with company policies and expectations
- Market and promote company with business partners and referral networks such as realtors, with strong attention to reputation management
- Expand company market share
- Participate in regular meetings with leadership to provide feedback for company improvements
Requirements- Strong proficiency in Microsoft Office (Outlook, Word, Excel) and Adobe Acrobat, navigating the internet, and generally tech savvy
- Demonstrated track record of effective, proactive, and precise verbal and written communication
- Detail oriented, organized, and able to prioritize, multi-task, manage time, problem solve, and work independently in a fast-paced environment
- Self starter willing to take initiative and be resourceful in identifying and owning issues and producing effective results
- Strong mathematical and analytical abilities
- Good judgment and the ability to handle confidential information
- Professional, friendly, courteous, positive, collaborative, and client-centric spirit that embraces diversity and inclusion
