Branch Manager • Palo Alto, CAThe Opportunity We are seeking an experienced
Branch Manager to lead our
Palo Alto, CA branch. This is a key leadership position responsible for the overall success of the branch, including
quality, client retention, team development, business growth, operational performance, and profitability.
At Gothic, an effective leader is someone who demonstrates
integrity, drive, endurance, and enthusiasm. Building high-performing teams with strong moral and ethical character• and consistently doing what is right for our clients and employees• are essential qualities of a successful Gothic leader.
What You'll Do - Lead the Palo Alto branch in achieving its overall objectives for quality, client retention, growth, and profitability
- Ensure the operations team has the people, equipment, resources, and detailed budgets necessary to perform successfully
- Personally inspect jobs to evaluate quality, identify opportunities for improvement, and ensure operational plans are being effectively executed
- Lead branch team-building, training, coaching, and employee development initiatives
- Build strong relationships with clients through regular communication, meetings, industry events, and customer satisfaction initiatives
- Ensure customer concerns and reasonable requests are addressed quickly, professionally, and effectively
- Communicate company goals and departmental objectives throughout the branch and ensure teams are aligned and working together
- Develop strong bench strength within field and management teams to support current operations and future growth
- Identify and develop internal talent, with promotion from within preferred whenever possible
- Partner closely with the Business Developer to identify new opportunities and drive market growth
- Develop and execute appropriate annual, monthly, and weekly business plans for branch operations
- Hold teams accountable for achieving operational, financial, customer service, and employee-development goals
Are You the Right Fit? We are looking for a leader who is passionate about people, customer service, operational excellence, and growing a successful business.
Qualifications and experience include: - Bachelor's degree (B.A. or B.S.) from a four-year college or university is highly preferred
- Minimum of 5 years of landscape industry experience
- Minimum of 3 years of leadership or management experience
- Proven ability to lead, coach, develop, and motivate high-performing teams
- Strong organizational and time-management skills
- Extensive experience in client relationship management and problem resolution
- Demonstrated ability to manage multiple priorities while maintaining high standards of quality and customer service
- Strong business acumen with an understanding of branch operations, budgets, profitability, and growth Compensation
$120,000• $155,000 base salary per year
Specific compensation may vary based on skills, and experience
Additional year-end annual bonus potential based on branch and individual performance.
Perks & Benefits - Comprehensive healthcare benefits
- 401(k) match program
- 9 paid holidays
- Paid vacation and sick leave
- Company-paid take-home vehicle
- Company-paid cell phone and laptop
- Paid training and professional certifications
- Career advancement opportunities
- Fast-paced, collaborative working environment
- Strong work-life balance
- A culture that fosters growth, inspires longevity, and rewards mutual loyalty
