Description
How you will be successful....
People
• Building strong rapport with vendors, customers and employees.
• Delegating work to effectively distribute workload, empower, challenge, and develop employees to provide them with a rewarding experience.
• Acts as a champion of employee's career and advancement by coaching employees based on individual, branch and company needs, objectives and skill sets.
• Create an environment where employees are able to communicate freely and present creative solutions to business problems.
• Being a champion of employee's development, with a succession plan in mind.
• Knowing and engaging local talent pool to help build a pipeline of future candidates.
• Work with People Team to gain a basic understand of US Employment Law to include ADA/FMLA/FLSA and Title VII of the Civil Rights Act.
• Promoting and fostering the Green Culture in your Branch.
• Partnering with People Team on employee turnover and retention, recruitment, performance management and employee engagement.
• Ensuring personal and professional development goals are set, this is measured, and regular 1:1's are completed with all direct reports along with ensuring your direct reports are doing the same with employees whom they supervise.
• Performing all management duties in manner consistent with Green Worldwide culture when hiring, training, and developing, coaching and counseling, evaluating, and disciplining employees.
Product
• Having an in-depth knowledge of Green's products and services and how to present those to clients in order to increase sales and maximize customer satisfaction.
• Knowing your local market; clients, potential clients and competitors.
• Through your team, delivering best-in- class customer service, managing customer expectations and satisfaction.
• Leveraging all of the technologies that Green utilizes and understanding how do they provide a competitive advantage.
• Working with sales team to execute sales strategy. This includes, but is not limited to, personally building and maintaining a book of business.
• Being Responsible and engaged in Business Development for the Branch (and across the company where applicable) to increase profits and profit margins.
• Taking ownership for the full P/L and performance of the Branch and takes action needed to meet budgeted guidelines and achieve defined KPI's within the Branch.
• Promoting global reach by working closely with Greens Worldwide global partners to identify and close business opportunities and to strengthen our brand.
Process
• Leading by example through the 34 fundamentals.
• Being engaged in continuous improvement, consistently finding a better way to do things.
• Collaborating across department and branch locations to increase efficiencies and service to customers on a National Level.
• Continually striving for additional value creation and efficiencies for our customers, including improvement of existing KPIs.
• Adapting, embracing, and managing change in a manner that results in little to no adverse impact to branch customers or employees.
• Proactively keeps management informed of major developments within the Branch.
• Actively manages and drives financially related activities to include but not limited to, Accounts Receivable, File Level Closing, and profitability verification, and dispute resolution.
• Accountable for working with leadership and L&D to facilitate related training, address client issues to ensure optimal product level performance at the branch level.
• Holding branch and all team members fiscally accountable and drive the team to meet financially related KPI's and budgets.
• Other duties as assigned or initiated.
Whatyou will bring...
• Strong business acumen with the ability to grow and drive the branch forward commercially
• Bachelor's degree (Business, Logistics and Supply Chain, Transportation, or associate field), or equivalent combination of education and work experience will be considered in lieu of educational requirement)
• 7-10 years of experience in freight forwarding required with sales/account management experience encouraged
• 7-10 years of supervisory experience required
• Completion of any industry related course is an asset
• Supervisor: 7 years (Required)
• Freight Forwarding: 7 years (Required)
• P&L Management: 7 years (Required)
• Financial Acumen: 7 years (Required)
What we offer
• Employee High Deductible Health Plan (HDHP) currently paid for 100% by Green.
• $1,800 contributed to employee HSA Account, if on HDHP.
• Employee Dental provided by Green.
• Option to purchase disability insurance.
• Paid life insurance and option to buy-up.
• 401(K) and company match.
• Parental Leave Program.
• Monthly recognition points to give/receive, which can be converted to gift cards.
• Tuition Reimbursement Program.
• Weekly fruit baskets in office locations
• A tree planted for every new employee to Trees.org
• Wellbeing Program.
• Training and Development.
Requirements
NOT NEEDED - DISREGARD
