First Citizens Bank

Branch Manager (Business Development Focused)

First Citizens Bank$70K — $95K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree with 4 years in sales/customer service/lending, or High School Diploma with 8 years in the same fields including supervisory experience.
  • Valid driver's license required for frequent travel to different locations.
  • Expertise in structured sales processes and financial guidance.
  • Strong financial literacy and analysis skills.
  • Knowledge of retail banking products and business development.
  • Networking skills to build strong centers of influence.

Responsibilities

  • Lead outbound sales initiatives to meet individual and team goals.
  • Develop relationships with Centers of Influence (COIs) for business growth.
  • Engage proactively with customers and referral sources.
  • Promote the bank within the community to create business opportunities.
  • Oversee team performance and personnel functions to achieve financial goals.
  • Mentor associates to foster their development and success.
  • Ensure compliance with all regulatory and bank policy standards.

Benefits

  • Access to a competitive benefits program designed for employee needs.
  • Support for ongoing associate development and training.
  • Opportunities for community engagement and networking within the industry.
Full Job Description
Overview

As a Financial Sales Manager at First Citizens Bank your role will be primarily focused on outbound calling activities to generate new business opportunities and may occasionally partner with a business or commercial banker to provide expertise around business deposits and related services. You will manage sales efforts and associates in a boutique business branch location, overseeing office operations with the support of an operations specialist.

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Responsibilities

Outbound Sales/Business Development:

-Production driven leadership role with individual and team sales goals

-Developing COIs, leveraging business relationships

-Engage with customers, prospects and referral sources through proactive outreach

-Represent the Bank in the community for the purpose of generating additional business and identifying potential CRA opportunities for the Bank

Team Management:

-Manage performance and personnel functions for a team, while executing on a plan to deliver results that create value for the customer and meet the financial expectations of the bank

-Supports associate development and achievement of results through ongoing coaching and mentoring

Service/Operations Standards:

-Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures.

-Foster collaborative partnerships that deliver value for customers, prospects and colleagues. Initiate conversation to uncover sales or referral opportunities.

Qualifications

Bachelor's Degree and 4 years of experience in Sales, customer service, or lending, or financial services sales, including supervisory OR High School Diploma or GED and 8 years of experience in Sales, customer service, or lending, or financial services sales, including supervisory

License or Certification Type: Must possess a valid driver's license. Position requires frequent driving to other offices, bank customers, etc. Bank car not provided.

RequiredSkill(s): Application of a structured sales process, Providing financial guidance and expertise, Financial literacy, Financial analysis, Knowledge of retail banking products and services, Business development, Networking and building centers of influence.

Preferred Qualifications

- Business Development Experience

- Business Banking experience

- Knowledge of business banking products- including Treasury Management, Merchant Services, and Lending

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

About First Citizens Bank

First Citizens Bank is a regional bank that provides a range of financial services to individuals and businesses. The bank offers checking and savings accounts, loans, mortgages, credit cards, and investment services, as well as online and mobile banking. First Citizens Bank operates more than 500 branches in 19 states and the District of Columbia. The bank was founded in 1898 and is headquartered in Raleigh, North Carolina.
Learn more about First Citizens Bank
Size
6,000 employees
Industry
Founded
1898

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