ABRA Collision Repair | Spokane, WACompensation: $80,000-$85,000 base + performance bonus at target (total target comp $100,000-$106,000)The RoleThis isn't a desk job. You'll be running the floor as much as you're running the numbers - scheduling production, keeping cycle time tight, coaching the team, and staying directly involved in the shop's day-to-day work. You'll report on shop performance, manage DRP/insurer relationships, and have real input on hiring as we build out the crew (we're actively looking to add a disassembly/reassembly technician to free up our A-tech for higher-value repair work - you'll help shape that hire).
What you'll own:- Daily production scheduling and workflow across the shop
- Insurer/DRP relationship management and scorecard performance
- Cycle time, gross profit %, and CSI targets
- Coaching and developing a lean, high-performing crew
- Hands-on involvement in estimating and production when the shop needs it
What We're Looking For- 5+ years of collision repair industry experience, including some time in a leadership or senior estimator role
- Comfort managing DRP/insurer relationships and understanding scorecard metrics
- Willingness to stay hands-on - this is a small-crew shop, and the right person leads from the floor, not just the office
- I-CAR or ASE certification preferred
- Strong communicator who can develop technicians and build a team, not just direct one
What We Offer- A strong base salary ($80,000-$85,000) plus a performance bonus targeted at 25% of base, tied to gross profit, cycle time, and customer satisfaction - not a flat commission plan
- Real autonomy: you'll run this shop, not just administer someone else's playbook
- A voice in building out the crew as we grow, starting with our next hire
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off (PTO)
