5-7 years of collision estimating and management experience
Proficiency in CCC ONE software preferred
Strong understanding of DRP guidelines
Excellent communication and negotiation skills
Self-motivated with strong organizational abilities
Valid driver's license with an insurable driving record
I-CAR training or industry certifications preferred
Responsibilities
Lead daily operations and decision-making at the shop
Conduct daily production meetings to ensure timely vehicle processing
Support and hold team members accountable for performance
Maintain a clean, safe, and organized work environment
Write accurate estimates and repair plans using CCC ONE
Collaborate with technicians to ensure all repairs are captured
Build and maintain strong customer relationships for repeat business
Benefits
No weekend work; Monday to Friday schedule
Medical, dental, vision, and life insurance after 90 days
401(k) plan with a 2% match
Paid holidays and PTO
I-CAR training provided and supported
Opportunities for career growth within an expanding company
Full Job Description
Location Manager | No Weekends | $80K-$95K a Year | Port Orchard Area, WA
Ready to run your own shop? Murray's Collision Group is looking for a Location Manager to lead one of our Port Orchard area shops. You'll own the day-to-day operation, write estimates, and lead a team that turns a customer's worst day into a five-star review. And you'll do it close to home, with no commute across the water.
Why managers choose us
Earn $80,000-$95,000 a year, based on experience.
4.7 average from 650+ Google reviews. Step into a team customers already trust across our Port Orchard area shops.
Lead, don't drown in paperwork. Our centralized customer service team handles much of the scheduling, routine calls and back-office tasks, so you can focus on your team and your customers.
No weekends. Monday through Thursday, 7:30 a.m. to 5 p.m., and Friday, 7:30 a.m. to 3 p.m.
Benefits after 90 days. Medical, dental, vision and life insurance, a 401(k) with a 2% match, paid holidays plus PTO.
Training. I-CAR training provided and supported.
Room to grow. Build your leadership career with a company that keeps expanding.
What you'll do
Lead the shop
Serve as the on-site leader and decision-maker for the location
Lead daily production meetings and keep vehicles moving on schedule
Guide, support and hold your team accountable
Keep the shop clean, safe and organized, and travel between locations as needed
Estimate
Write accurate estimates, supplements and repair plans in CCC ONE
Take part in DFR with technicians to capture all needed repairs
Make sure repair plans meet OEM procedures, DRP and carrier guidelines
Build customer relationships
Partner with our on-site CSR and centralized customer service team to give every customer a great experience
Explain repairs, claims and timelines in a way that puts customers at ease
Build lasting relationships with customers, adjusters, agents and partners
Turn great service into repeat customers, referrals and positive reviews
What we're looking for
Collision estimating experience
Management experience
CCC ONE experience preferred
Knowledge of DRP guidelines
Strong communication, negotiation and customer service skills
I-CAR training or industry certifications preferred
Comfortable with Microsoft Office
Self-motivated, organized and able to multitask in a busy shop
Valid driver's license and insurable driving record
Work environment
Exposure to paint fumes, dust, chemicals and shop noise
Conditions may vary with temperature and workload
Physical requirements
Able to stand, walk, bend, kneel and squat for extended periods
Able to inspect vehicles and move around the shop throughout the day
Ready to run a shop customers love? Apply today. We respond quickly and can move from application to offer fast.
