Minimum 2 years of Building Management System (BMS) or Building Automation System (BAS) experience.
Experience as a Service Technician, Controls Technician, or similar role.
Hands-on experience with controllers, sensors, actuators, and valves.
Strong knowledge of commercial HVAC systems including VAVs, AHUs, and chillers.
Ability to read and interpret mechanical, electrical, and controls drawings.
Valid driver's license and acceptable driving record.
Responsibilities
Troubleshoot, repair, and maintain Building Automation Systems (BAS/BMS) and HVAC control systems.
Install, commission, configure, and optimize controllers and field devices.
Diagnose and resolve issues involving HVAC equipment and control networks.
Perform software updates and preventative maintenance to improve system performance.
Support commissioning activities and startup of building automation systems.
Document service activities and troubleshooting findings.
Participate in an on-call rotation to respond to customer service needs.
Benefits
Direct customer impact through meaningful technical work in the field.
Mentorship and structured support to build technical skills and confidence.
Career growth opportunities within a global leader in energy management.
Exposure to diverse industries and innovative technologies.
Full Job Description
BMS Service Representative II
Location: Manhattan, NY (Primary) | Northern NJ (Occasional)
Schneider Electric is seeking a BMS Service Representative II to support commercial building customers primarily in Manhattan, with occasional work in Northern New Jersey.
This role is ideal for a field service professional with 2+ years of hands-on Building Management System (BMS) or Building Automation System (BAS) experience who enjoys troubleshooting, commissioning, and optimizing HVAC control systems. You will work directly with customers to maintain and improve the performance of critical building systems while supporting service, startup, and commissioning activities.
Responsibilities
Troubleshoot, repair, and maintain Building Automation Systems (BAS/BMS) and HVAC control systems.
Install, commission, configure, and optimize controllers, field devices, and related control equipment.
Diagnose and resolve issues involving HVAC equipment, sensors, actuators, valves, low-voltage controls, and control networks.
Perform software updates, preventative maintenance, and system modifications to improve performance and reliability.
Support commissioning activities and startup of new and existing building automation systems.
Interpret mechanical, electrical, and controls drawings to support field activities.
Provide technical recommendations and solutions directly to customers.
Document service activities, troubleshooting findings, and system changes.
Support project teams, commissioning agents, and product support teams as needed.
Participate in an on-call rotation and respond to customer service needs as required.
Qualifications
Minimum 2 years of Building Management System (BMS) or Building Automation System (BAS) experience.
Experience as a Service Technician, Controls Technician, Building Automation Technician, or similar role.
Experience commissioning, servicing, and troubleshooting Direct Digital Controls (DDC).
Hands-on experience with controllers, sensors, actuators, valves, and other field devices.
Working knowledge of commercial HVAC systems including VAVs, AHUs, RTUs, chillers, and boilers.
Strong knowledge of HVAC systems and building automation controls.
Understanding of low-voltage controls, networking fundamentals, and control system integration.
Ability to read and interpret mechanical, electrical, and controls drawings.
Strong troubleshooting, problem-solving, and customer communication skills.
Ability to work independently in a field service environment.
Valid driver's license and acceptable driving record.
Experience with Schneider Electric EcoStruxure, Siemens, Automated Logic (ALC), Johnson Controls, Honeywell, Trane, or similar BAS platforms is a plus.
Familiarity with BACnet, Modbus, LonWorks, or similar building automation communication protocols is preferred.
Experience with system commissioning, retrofits, upgrades, and controls optimization is a plus.
Education
Associate degree, technical/trade school certification, military technical training, or related work experience.
Additional Information
Primary service territory is Manhattan with occasional travel to Northern New Jersey.
Company vehicle provided.
On-call rotation required.
You must submit an online application to be considered for any position with us. This position will remain posted until filled.
What's in it for me?
Direct customer impact through meaningful technical work in the field
Mentorship and structured support to build your technical skills and confidence
Career growth opportunities within a global leader in energy management and automation
Exposure to diverse industries and innovative technologies
Ready to launch your technical service career? Apply today!
About Schneider Electric
Schneider Electric is a multinational corporation that specializes in energy management and automation solutions. The company was founded in 1836 and is headquartered in Rueil-Malmaison, France. Schneider Electric offers a wide range of products and services including electrical distribution, automation and control, and energy management. The company operates in over 100 countries and has a strong presence in the industrial and commercial sectors. Schneider Electric is committed to sustainability and has set ambitious targets to reduce its environmental impact. The company has received numerous awards for its sustainability efforts and is recognized as a leader in the industry.
