The Billing & Reporting Consultant oversees billing operations, reporting, account reconciliation, and revenue tracking to ensure accuracy, timeliness, and compliance with company policies and client agreements. This role partners with Finance, Sales, Media Operations, and external clients to maintain efficient billing processes, resolve discrepancies, and provide insights that support business performance.
Key Responsibilities
Billing Management & Operations
- Manage the end-to-end billing process, including billing review, submission, tracking, adjustments, credits, rebills, and issue resolution.
- Ensure billing and invoice instructions accurately reflect contracts, insertion orders, purchase orders, and client requirements.
- Monitor billing timelines, unbilled revenue, outstanding invoices, and aged exceptions to minimize delays and revenue leakage.
- Support accounts receivable follow-up, collections, payment reconciliation, client audits, and financial reviews.
- Maintain billing procedures, controls, documentation, and quality standards.
Reporting & Analysis
- Prepare and distribute recurring billing, revenue, operational, and management reports.
- Develop dashboards and reporting tools that track billing status, revenue performance, outstanding balances, operational trends, and key risks.
- Analyze variances and reporting exceptions, identify root causes, and recommend corrective actions.
- Support month-end and year-end close activities as needed
- Provide management with actionable insights into billing performance, revenue trends, process efficiency, and financial risks.
Process Improvement & Cross-Functional Support
- Improve workflows, data integrity, internal controls, and reporting standards through process documentation, training, automation, and system enhancements.
- Lead cross-functional initiatives that strengthen the overall billing cycle and operational efficiency.
- Serve as the Client Services escalation point for complex billing inquiries, invoice disputes, and reporting discrepancies.
- Coordinate with internal teams and external partners to align contracted services, media delivery, billing records, and financial reporting.
- Communicate billing requirements, deadlines, and process changes clearly and maintain strong stakeholder relationships.
Qualifications
- Bachelor's degree in Finance, Accounting, Business Administration, or a related field preferred.
- At least 5 years of experience in billing, reporting, accounting operations
- Experience in media, entertainment or vendor services strongly preferred.
- Demonstrated experience managing complex billing processes, reconciliations, recurring reports, revenue tracking, accounts receivable, and invoice controls.
- Advanced Microsoft Excel skills, including pivot tables, lookups, data analysis, and reporting automation.
- Experience with ERP, accounting, billing, or business intelligence systems.
- Strong analytical, organizational, problem-solving, project management, and communication skills.
- Ability to manage competing priorities, meet strict deadlines, and maintain accuracy in a fast-paced environment.
Preferred Skills
- Experience with media billing platforms, SmartSheet, or vendor management tools.
- Familiarity with purchase orders, insertion orders, campaign schedules, media delivery reconciliation, and client-specific billing requirements.
- Experience implementing billing improvements, workflow automation, or reporting standardization.
