Bilingual HR Generalist (Mandarin/English)

YQN

$70K — $100K *
Staffing
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Human Resources, Business Administration, or a related field.
  • 3-5 years of HR generalist experience.
  • Bilingual fluency in Mandarin and English (required).
  • Working knowledge of U.S. employment laws and regulations.
  • Strong interpersonal, communication, and problem-solving skills.
  • Proficiency in Microsoft Office; able to handle confidential information with discretion.

Responsibilities

  • Lead full-cycle recruiting for the warehouse operations team, including job postings, screening, interviews, and onboarding.
  • Partner with warehouse leadership to forecast hiring needs and attract top operational talent.
  • Own day-to-day HR operations: managing benefits administration, employee records, and HR documentation with accuracy and confidentiality.
  • Ensure compliance with U.S. federal and state labor laws; keep HR policies current and consistently applied.
  • Act as a trusted advisor to managers and employees, effectively resolving workplace concerns.
  • Drive engagement, recognition, and team-building programs to strengthen company culture.
  • Oversee general office management, including supplies, facilities, and team events.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Paid Time Off (PTO)
  • Paid sick leave
  • Visa sponsorship for qualified candidates
Full Job Description
YQN is a fast-growing, technology-driven international logistics platform, and we're looking for a bilingual HR Generalist to be the people backbone of our U.S. warehouse operations. If you like wearing multiple hats across recruiting, HR operations, and employee experience - and want real ownership in a high-growth environment - this role is for you.

What you'll do

Talent Acquisition
  • Lead full-cycle recruiting for the warehouse operations team - job postings, screening, interviews, and onboarding.
  • Partner with warehouse leadership to forecast hiring needs and bring in top operational talent.

HR Operations & Compliance
  • Own day-to-day HR operations: benefits administration, employee records, and HR documentation, with accuracy and confidentiality.
  • Ensure compliance with U.S. federal and state labor laws, and keep HR policies current and consistently applied.

Employee Experience & Culture
  • Act as a trusted advisor to managers and employees, resolving workplace concerns effectively.
  • Drive engagement, recognition, and team-building programs that strengthen company culture.
  • Support employees in identifying career-development opportunities.

Office & Administration
  • Oversee general office management, including supplies, facilities, and team events.

What you bring
  • Bachelor's degree in Human Resources, Business Administration, or a related field.
  • 3-5 years of HR generalist experience.
  • Bilingual fluency in Mandarin and English (required).
  • Working knowledge of U.S. employment laws and regulations.
  • Strong interpersonal, communication, and problem-solving skills.
  • Proficiency in Microsoft Office; able to handle confidential information with discretion.

Compensation & Benefits
  • Pay: $70,000-$100,000/year, depending on experience
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Paid Time Off (PTO)
  • Paid sick leave
  • Visa sponsorship for qualified candidates

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