Full Job Description
In the role of BES Professional Services Lead, we'll count on you to:
• Be responsible to the Business Group Manager to develop, coordinate, monitor and improve technical competencies of Business Group staff to meet client needs and market drivers.
• Assist with daily operations, such as project oversight, management reviews, financials and driving profitability at the project level.
• Lead and monitor hiring, development and training of area staff in technical and business competencies.
• Work with market sector leads on workload projections and coordinating workload sharing with other Business Groups or Areas.
• Lead quality assurance efforts to implement QA/QC Program activities striving for continuous improvement.
• Lead and monitor activities for continuous improvement including development and use of technical standards, procedures, best practices and lessons learned.
• Participate in project reviews and support project teams with management of claims and losses.
• Participate in key pursuit teaming, staffing discussion and fee development.
• Partner with Market Sector Leaders and Project Delivery Leader.
• Work with Business Group Manager to streamline and coordinate business processes consistent with Area, corporate policy and MOA.
• Oversee and ensure implementation of quality, standards, and best practices.
• Support communication and coordination within all business groups.
• Work closely with the Area Professional Services Lead
• Perform other duties as needed
Preferred Qualification
• A minimum of 15 years' experience.
Knowledge of the local market.
• Professional Engineer (PE) license.
• Excellent communication, leadership and organizational skills.
• Knowledge of the local market.
Qualifications
Required Qualifications
• Bachelor's degree in a Professional, Architecture, Engineering or closely related field.
• A minimum of 10 years' experience.
• Maintains a professional or engineering registration and has related technical experience.
• Demonstrated experience with leading diverse teams. Committed to quality, improvement and HDR values.
• Actively engaged in professional or industry associations to enhance HDR technical expertise and brand.
• Ability to work cooperatively with regional and local office managers, other area business group directors, technical directors and marketing managers.
• An attitude and commitment to being an active participant of our employee-owned culture is a must.