Benefits SpecialistJob Responsibilities
· Enter, maintain, and audit benefit data in Workday to ensure accurate employee and dependent enrollment information.
· Monitor, review, and approve benefit life events and COBRA tasks, ensuring timely and accurate processing.
· Audit employee benefit waivers, evidence of insurability records, health savings account data, benefit enrollments, and claims information to identify and resolve discrepancies.
· Provide benefit information and guidance to new hires and employees experiencing job changes across multiple countries.
· Respond to employee questions regarding benefit programs, enrollment, eligibility, claims, and general plan administration.
· Own the full lifecycle of the leave-of-absence process, including employee guidance, intake, documentation, tracking, coordination with internal partners and vendors, and ensuring leave information is accurate, complete, and properly maintained.
· Serve as a key Benefits representative during new employee orientation by presenting benefit program information, facilitating benefit webinars, and communicating enrollment requirements, eligibility, and key plan details clearly and accurately.
· Assist with the annual open enrollment process and wellness initiatives, including communications, employee support, data review, and follow-up activities.
· Support benefit, leave, and wellness enhancement projects, process improvements, audits, and other team initiatives as needed.