Benefits and HR Administrator

SUMMARY

The Benefits and HR Administrator plays a crucial role in the efficient and effective functioning of the Benefits/HR Department.  This position oversees various Benefits and HR operational functions and processes, ensuring compliance, and accuracy overseeing all health and retirement plans. The Benefits and HR Administrator is responsible for the administration of all benefits and retirement programs, including medical, dental, vision, voluntary life, long and short-term disability and 401k. In addition, this position consistently seeks ways to improve automation, efficiency and innovation within the benefits team, to align the strategic goals of the organization.

RESPONSIBILITIES

• Oversees daily operations of the benefits team.

• Administer employee benefits programs, including health insurance, retirement plans and leave policies

• Provides guidance to benefits team and staff management with respect to the proper application of policies, procedures and generally accepted Benefits, Leave Management and Human Resources practices.

• Assess, document and streamline HR/Benefits processes and workflows to improve efficiency, accuracy and employee experience

• Assists with and developing departmental goals, objectives, and systems, in conjunction with HR/Benefits Director.
• Approves Time and PTO for benefits team.
• Assists with performance management, development and assessment for benefits team.
• Maintains benefit records for all employees in applicable systems and responds to all benefits related questions, corresponding with vendors and management as necessary.

• Prepare and submit compliance reports and data analysis to HR leadership and regulatory authorities, as required (EEO-1, ACA, etc.)

• Primary point of contact for carriers, vendors and broker for benefits-related issues.

• Respond to escalated or complex benefit inquiries and provide guidance on benefit policies, procedures and regulations; collaborate with HRBPs or subject matter experts when necessary

• Coordinates with broker & carriers to obtain benefit resource materials and distributes to all necessary parties.
• Assists Total Rewards Director with coordination of the open enrollment process.
• Conducts New Hire Orientation and Benefits Refresher Trainings.
• Administer and maintain the 401K Retirement Plan.
• Creates necessary SOP’s and training plans for the department and conducts trainings as needed.
• Processes FMLA, PPL and other statutory leave requests as they pertain to benefits and premium payments.
• Maintains compliance with federal and state regulations and company best practices.
• Conducts monthly insurance invoice audits for accuracy; following up with vendors on discrepancies and approves invoices for Accounting.
• Commitment to organizational core values:  Integrity, Compassion and Excellence.
• Strong ability to exercise good judgment and discretion, uphold confidentiality.
• Excellent time management, organizational and multitasking skills.
• Commitment to strong level of accuracy and detail.
• Strong communication and presentation skills.
• Advanced proficiency in MS Office applications; including Word, Excel and Power Point.
• Knowledge of various benefits and payroll systems.
• Performs additional duties as requested by management. 

REQUIREMENTS AND EXPERIENCE

• Four (4) year degree in Business, Human Resources or related field.

• Minimum 4 years of experience in Human Resources, with a focus on Benefits
• Experience with HRIS and other HR software applications
• In-depth knowledge of Benefit/HR laws and regulations
• Excellent communication skills, both written and verbal
• Ability to maintain a calm and professional demeanor during high stress situations
• Effective prioritization & multi-tasking skills and the ability to work in fast-paced environment with the objective of meeting company performance expectations
• Strong analytical and problem solving skills
• A disposition to function in a team environment and to maintain confidentiality
• Computer literate with knowledge of Microsoft Office (Outlook, Excel, Word, Powerpoint)
• Ability to use tact, discretion, and independent judgment to analyze and resolve work problems
• Displays a strong sense of urgency with the ability to self-motivate and remain flexible

• One (1) year of experience working in the staffing industry.
• PHR, aPHR, SHRM-CP, GBA or CEBS Certification and prior leadership experience preferred.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Must have use of sensory skills to effectively communicate and interact with other employees and the public through use of the telephone, email, video conference and face to face contact.
• Must have manual dexterity, visual acuity and hearing acuity to effectively use and operate office related equipment such as but not limited to a computer, copier, scanner, camera, phone, headset, keyboard and mouse.
• Must be able to sit for extended periods of time at a keyboard and workstation with low periods of reaching and standing.

RESERVATION OF RIGHTS

Essential functions contained within this job description are listed above; they are subject to change at any time due to reasonable accommodation or other reasons set forth by management.   

Compensation Range

Benefits include: health, dental, vision, FSA/HSA, company-paid life insurance, 401K with discretionary match, paid time off, paid parental leave, and tuition reimbursement.

Job will remain open until position is filled.