Master's Degree in Psychology, Social Work, or related Human Services field required
Minimum three years of experience in a primary care office setting
Full Certification and Licensure in Psychology, Social Work, or other Counseling field required
Working knowledge of DSM and evidence-based treatments for behavioral health and substance use conditions
Proficient in Microsoft Office Suite and effective communication skills
Ability to establish effective relationships with diverse stakeholders
Bilingual preferred but not required
Responsibilities
Establish a comprehensive integrated behavioral health strategy supporting RCCHC's mission
Develop and maintain screening tools and track utilization
Provide clinical leadership in developing integrated care protocols
Supervise clinical and administrative staff, offering consultation on cases
Collaborate with team members to analyze data and solve problems
Evaluate staff performance and identify training needs
Coordinate and report on the BH program, recommending improvements
Benefits
Hybrid work status
Opportunity for professional development and training
Participation in Quality Improvement activities
Engagement in community collaboration and forums
Involvement in strategic planning and compliance initiatives
Full Job Description
Title: Behavioral Health Director
Reports To: Chief Medical Officer
Direct Reports: Licensed Clinician(s)
Classification/Category: Director Level Management
Workgroup(s):
Work Status: Hybrid
Salary Range:
Stipend(s): None
Status: Exempt
Summary of Position
The Behavioral Health Director effectively manages Behavioral Health (BH) and Substance use (SU) treatment, referral/coordination of care for adult, adolescent, and children within an integrated primary health care clinic. This position will function as part of a multi-disciplinary team. The Behavioral Health Director will model behaviors consistent with the published values and the Code of Conduct of Roanoke Chowan Community Health Center (RCCHC).
Minimum Qualifications
Minimum three (3) years of experience working in a primary care office setting
Valid NC or VA Driver's License. Must be able to travel to and work at all sites
Working knowledge of the current Diagnostic and Statistical Manual (DSM) of Mental Disorders
Working knowledge of behavioral medicine and evidence-based treatments for medical and co-morbid BH, SU conditions
Working knowledge of clinical and service related support needs of BH and SU in order to make clinical treatment decisions as well as to provide consultation and advice to other providers.
Possess high level of diplomacy and discretion to effectively negotiate and resolve issues with minimal assistance
Proficient with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook and Teams)
Possess effective verbal and written communication skills
Education: Master's Degree in Psychology, Social Work or related Human Services field required
Experience:
Bilingual preferred but not required
Must have reliable transportation and a valid North Carolina driver's license.
Individuals must have the ability to establish and maintain effective and cordial working relationships with state and local agencies, growers, and other employees, and clients involving frequent and difficult negotiation and interaction.
Must be willing to travel within service area as needed and to work away from the office from noon to late evenings most weeknights at farmworker camps or other locations.
Certification(s)/Licensure: Full Certification and Licensure in Psychology, Social Work, or other Counseling field required. Must be active.
Knowledge:
Knowledge of the socioeconomic living conditions of the population served by the program
Skills:
Skill in exercising a high degree of initiative, judgment, and discretion.
Skill in analyzing situations accurately and taking effective action.
Skill in establishing and maintaining effective working relationships with the medical and administrative staff, patients and the community.
Skill in planning, organizing, and prioritizing work; delegating and achieving goals and objectives.
Skill in exercising judgment and discretion in developing, interpreting, and implementing departmental policies and procedures.
Skill in identifying and resolving problems.
Skill in developing comprehensive reports.
Abilities:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedures manual
Ability to write reports and correspondence
Ability to communicate effectively before groups, individuals and organizations
Ability to interview farm workers with tact and to demonstrate cultural sensitivity
Ability to apply concepts of basic math in accounting, operate basic office equipment, word processing, spreadsheet and general computer skills
Essential Functions
Establishes a comprehensive integrated BH strategy and program that supports RCCHC's mission, strategy, vision, values, and goals
Develop and maintain appropriate screening tools and track utilization
Provide clinical leadership in the development of clinical protocols for integrated care
Develop functional strategies, workflows, and procedures promoting integrated BH care
Supervise clinical and administrative staff, including consultation with clinical staff on cases
Work collaboratively and effectively with team members to develop processes, protocols, analyze data, and solve problems
Provide coaching and hands-on supervision as needed with all BH staff. Works with staff in cases requiring corrective or disciplinary action and performance improvement planning
Evaluate staff performance and identify areas of training needed
Collaborate with internal departments and external agencies to facilitate training
Provide guidance and education to patients, families and staff about self-care, prevention and treatment enhancement techniques
Coordinate, monitor, analyze, and report on the RCCHC's BH program, identifying problems related to patient services and make recommendations for improvement
Actively participate in Quality Improvement (QI) activities
Contributes to the development and management of grants related to integrated BH
Work with patients to reduce health-risk behaviors and increase health enhancing behaviors
Monitor and improve population health outcomes
Assist in the detection of at-risk patients and develop plans to prevent further psychological or physical deterioration
Promote community collaboration with integrated BH and primary health care services through participation in community forums
Participate as an active member of the Leadership team
Participate in strategic planning and compliance
Maintain compliance with workflows, policies and procedures as well as other activities to support PCMH model of care and accreditation
Other job duties may be required that are not listed above.
