5-7 years of experience in Automotive BDC Management
Proven track record in leading high-performing teams
Strong understanding of sales/service processes and business philosophy
Proficiency in CRM and lead management tools
Excellent communication skills via phone, email, and text
Experience in hiring, evaluating, and managing personnel
Responsibilities
Lead and train the BDC team continuously
Ensure department metrics and goals are met for appointments and sales
Engage effectively with customers through various communication channels
Utilize CRM and lead management tools efficiently
Oversee hiring, evaluation, and management of BDC staff
Manage employee schedules and time reporting
Benefits
Competitive pay plan
Established customer base to work with
Access to state-of-the-art facility and technology
Supportive and professional work environment
Comprehensive benefits including medical, dental, and vision
401k plan with employer contributions
Supplemental benefits like life and disability insurance
Paid vacations, sick days, and holidays
Full Job Description
Pepe Auto Group is currently seeking a highly skilled and experienced Business Development Manager to assist in managing both the Service and Sales BDC Departments. If you are an experienced BDC Manager with a proven track record...We want to talk to you!
RESPONSIBILITIES:
Responsible for leading and continuously training your team
Ensure that department metrics and goals are met in relation to appointments set, shown and sold for all lead sources as assigned
Be proficient in dealing with customers via telephone email and text
Effectively utilize CRM, Equity Mining and Lead Management tools
Be knowledgeable about sales/service process, business philosophy, and products
Hiring, evaluating, managing, counseling, terminating and disciplining of all BDC personnel
Manage employee schedules and time clock reporting
WHAT WE OFFER:
Competitive Pay Plan
Established customer base
State of the Art Facility and Technology
Professional and supportive work environment
Benefits including medical, dental, vision and 401k
