Extensive experience in a 5-star/5-Diamond establishment
Prior experience as a Banquet Manager is essential
Preferred strong leadership experience
Previous experience in a Union environment is an advantage
Strong verbal and written communication skills required
Knowledge of cost controls, including labor and productivity
Supervisory skills for evaluating staff and managing performance.
Responsibilities
Collaborate with clients and teams for seamless event setups
Supervise staff in all aspects of banquet functions
Ensure accurate and timely room setups per Banquet Event Orders
Conduct pre-shift briefings for event details with the team
Maintain cleanliness of banquet spaces during operations
Monitor setup quality to ensure compliance with standards
Train and evaluate banquet staff, providing feedback as needed
Maintain an accurate inventory of banquet equipment and supplies
professionally address guest issues or last-minute requests
Enforce hotel policies to ensure a safe work environment.
Benefits
Opportunities for career advancement within a prestigious hotel group
Comprehensive health and wellness benefits
Access to ongoing training and professional development
Employee discounts on hotel services and amenities
Supportive team environment focused on collaboration.
Full Job Description
Overview
The AM Banquet Manager is responsible for the leadership, supervision, and coordination of all evening banquet operations. This includes overseeing the setup, service, and breakdown of banquet events according to established standards and client specifications, while ensuring a high level of guest satisfaction and team productivity
Core Job Responsibilities
Collaborate directly with clients, technical teams, and audiovisual staff to coordinate and execute morning meeting room setups, ensuring seamless event readiness and client satisfaction.
Supervise and direct banquet staff in the setup and breakdown of all banquet function including weddings, conferences, and meetings.
Ensure room sets are completed accurately and on time according to BEOs (Banquet Event Orders).
Conduct pre-shift briefings to communicate details of each event to the team.
Maintain cleanliness and organization of banquet spaces and storage areas during morning operations.
Monitor quality and presentation of all setups, ensuring compliance with company standards and safety regulations.
Collaborate with other departments (Catering, Sales, Housekeeping, Engineering) to ensure seamless event execution.
Train, coach, and evaluate banquet team members; provide performance feedback and disciplinary action as needed.
Maintain accurate inventory of banquet equipment and supplies, report maintenance needs.
Handle guest issues or last-minute requests with professionalism and efficiency.
Enforce hotel policies and procedures to maintain a safe and secure work environment.
Pay Range: $90,000 to $105,000 annual salary
Job Requirements
Extensive experience in similar 5 star/5 Diamond establishment
Prior experience as Banquet Manager required
Strong experience in a leadership role (is preferred)
Previous experience in a Union environment an advantage
Requires strong communication skills, both verbal and written
Knowledge of cost controls such as labor, productivity, and other expenses
Ability to supervise staff, including but not limited to, assignment of duties, evaluating service, and taking disciplinary action when necessary
