JOB PURPOSE:
The Loan Administration Manager will be responsible for the coordination of bank operations functions in accordance with established systems and procedures. This position will facilitate loan closings by preparing loan documents, maintaining lines of communication, clearing exceptions, and providing administrative support for the Relationship Managers.
DUTIES AND RESPONSIBILITIES: Describe each duty individually (In no more than two/three sentences each)
• Manages SBA reporting and servicing
• Loan origination documentation expertise for Commercial and Consumer Loans
• Loan file documentation and maintenance
• Tracking and reporting Credit and Collateral Exceptions
• Lead coordinator for bank core system loan issues
• Co-manages internal and external audits for the loan servicing area
• Ensure compliance with bank regulations, internal bank policies and internal controls
• Generate, analyze, and administer management reporting
• Loan Project Leader for system projects and conversions
• Responsible for numerous reconcilements in bank operations area
• Responsible for tracking data and preparation of weekly and monthly reports
• Assures compliance and procedure quality control and recommends corrective action
• Maintains knowledge of security and safety policies and established procedures
• Assumes responsibility for special projects, gathers data, and prepares reports
• Works closely with the Bank Operations SVP to ensure effective communication with bank staff for implementation of all policy and procedure changes
• Supports and backs up FDICIA testing, reconciliations, and branch audits in the operational area
• Manages Commercial and Consumer Loan Servicing staff
• Prepare commercial loan documents, examine and review documents for accuracy and completeness
• Work with title companies, attorneys and Relationship Managers to facilitate loan closings
• Support Relationship Managers with closings, past-due, and clearing loan exceptions
• Perform administrative duties for Relationship Managers
• Other duties as assigned
KNOWLEDGE/SKILLS/ABILITIES: These items should directly relate to the duties/responsibilities above
• 10+ years of experience in commercial processing/closing
• 3+ years of supervisory experience
• Understanding of all phases of commercial real estate lending - from origination to processing/loan documentation to closing
• Thorough knowledge of loan documentation
• Ability to interact effectively with title companies, attorneys and Relationship Managers to facilitate loan closings
• In-depth knowledge of bank loan servicing operations and standard operating procedures for the Small Business Administration
• Ability to process account activity, determine balances and resolve problems within given authority
• Ability to create reports on H360 report writer
• Knowledge of LaserPro system preferred
• Able to answer questions and direct callers to proper Bank staff
• Ability to interact with banking staff, IT, and service providers
• Advanced organizational and time management skills
• Ability to communicate effectively, both orally and in writing
• Computer proficiency, including Word and Excel
• Ability to perform multiple tasks and prioritize responsibilities in a dynamic, fast-paced working environment
• Communicating in English to locate, read, and report information
• Ability to use a personal computer equipped with a standard keyboard and mouse
• Concentrating/Thinking
• Meeting deadlines/Working under stress
• This position requires regular attendance during regular business hours subject to in-person supervision during working hours and in-person interaction with coworkers and supervisors
• Must be able to work additional hours when needed (Example: month end close)
PHYSICAL REQUIREMENTS: Should directly relate to the job duties - i.e.: lifting 10 pounds, standing 8 hours (may overlap with Knowledge/Skills/Abilities)
• Must be flexible in work schedule
• Ability to communicate in English to locate, read, and report information
• Ability to use a personal computer equipped with a standard keyboard and mouse
• Ability to sit at a standard desk for 8+ hours daily
• This position requires regular attendance during regular business hours subject to in-person supervision during working hours and in-person interaction with coworkers and supervisors.
SUPERVISORY RESPONSIBILITIES, IF ANY
• Manages department staff
INTERACTION: When relevant to the job, a statement describing the relationships and degree of contact with internal and external individuals or groups.
High degree of interaction with Colonial employees, managers, title companies and customers.
The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. Management reserves the right to alter or amend the functions and responsibilities of this position as necessary, at any time.
