TeleTech

Backup Systems Engineer

TeleTech • $86K — $198K *
Aerospace & Defense
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years experience with enterprise backup platforms, primarily Commvault, including CommCell and deduplication
  • 5+ years supporting Windows Server networks encompassing Active Directory and DNS/DHCP
  • 2+ years operating VMware vSphere including ESXi and application-consistent backups
  • 2+ years PowerShell scripting for automation
  • Experience with robust Commvault installations across multi-tenant environments
  • Ability to create and maintain documentation like runbooks and architecture diagrams
  • Secret clearance required, along with DoD 8570.11 IAT Level II certification

Responsibilities

  • Design and implement data protection strategies for Navy mission workloads
  • Document best practice procedures for installation and configuration of backup systems
  • Provide engineering support for operational networks when required
  • Collaborate with cross-functional teams to select suitable protection strategies
  • Troubleshoot and optimize complex technical problems in enterprise environments
  • Develop solutions that align with Navy standards for data protection
  • Translate operational needs into detailed technical specifications

Benefits

  • Health, life, disability, and financial benefits
  • Paid leave and professional development opportunities
  • Tuition assistance and work-life programs
  • Employee recognition awards for exceptional performance
  • Access to comprehensive benefits for eligible employees working at least 20 hours weekly
Full Job Description
Backup Systems Engineer

The Opportunity:

Are you looking for an opportunity to combine your technical skills with big picture thinking to design, deploy, and support enterprise backup and recovery systems for the U.S. Navy? You will develop a strong understanding of the customer’s environment and how to engineer the right data protection solutions for their mission. Your ability to translate real‑world needs into technical specifications makes you an integral part of delivering a customer‑focused engineering solution.

We are seeking a highly motivated and skilled Backup Systems Engineer with deep hands‑on expertise administering Commvault and supporting Windows Server, VMware vSphere and Azure environments. The ideal candidate is an analytical problem solver who is comfortable with complex technical challenges spanning client and server infrastructure. You will be looked to as a go‑to resource for troubleshooting, optimization, and resilient recovery design in a fast‑paced enterprise IT environment. 

You will design and document best‑practice data protection strategies for mission‑facing workloads using Commvault and develop hardened installation and configuration procedures aligned to Navy standards. You will provide engineering support to the operational network as needed and collaborate with engineers and solution owners to select and implement the best protection strategy per workload.

 

You Have: 

  • ​8 + years of experience developing and administering enterprise backup platforms, including on Commvault, such as CommCell, Media Agents, deduplication, encryption, and air‑gap or immutability, and with tools such as Veeam or Backup Exec
  • 5+ years of experience supporting Windows Server networks, including Active Directory, DNS/DHCP, VSS, and storage services, in production environments
  • 2+ years of experience operating VMware vSphere such as ESXi, vCenter, VM backups or restore workflows, VM snapshots, CBT, and application‑consistent backups
  • 2+ years of experience with PowerShell scripting for automation and operational tooling
  • Experience in administration with Commvault or Rubrik at scale including multi-site, multi-tenant, diverse workloads
  • Experience with documentation such as runbooks, SOPs, architecture diagrams, and operational metrics
  • Knowledge of networking fundamentals such as routing, VLANs, and firewalls, and secure data flows for backup networks
  • Secret clearance
  • HS diploma or GED
  • DoD 8570.11 IAT Level II certification such as CompTIA Security+ CE, CISSP, or SSCP

 

Nice If You Have: 

  • ​Experience with Site Recovery and DR runbooks
  • Experience with Active Directory Recovery
  • Experience with storage platforms, such as NetApp, Dell, EMC, or Pure, SAN/NAS, tape libraries, and key management
  • Experience with cloud backup integrations, such as Azure or AWS, and object storage targets
  • Experience working in cross‑functional and matrixed teams
  • Possession of excellent collaboration and communication skills
  • Bachelor’s degree in CS, IT, or related field
  • Microsoft Windows Server or Hybrid Administrator certifications
  • Commvault certification
  • VMware VCP‑DCV certification

 

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $86,900.00 to $198,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.

  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.

  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.

  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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