Join our growing Ops Engineering team and help build internal tooling and infrastructure that empowers operators at Ramp. As an internal-facing team, you'll work directly with our operations teams to design, implement, and scale tools and systems that enable them to serve our customers more efficiently and effectively. Much of our work involves managing the Retool platform, building custom tooling on top of platforms like Zendesk, developing internal API to support internal operations, and creating operator-facing applications that help our ops teams move faster and deliver better customer experiences. What You'll Do • Design and build full-stack internal applications and tools that empower operations teams to work more efficiently and deliver exceptional customer experiences • Develop robust backend services and APIs that power internal tooling, ensuring scalability, reliability, and performance • Build integrations with third-party platforms like Retool, Zendesk, and other operational systems to create seamless workflows • Leverage AI tooling and capabilities to build intelligent automation, enhance operator productivity, and improve decision-making within internal tools • Create data-driven features and analytics that provide operations teams with actionable insights and improved visibility • Collaborate closely with operations stakeholders to understand pain points, gather requirements, and iterate on solutions that solve real business problems • Write clean, maintainable, and well-tested code following software engineering best practices • Participate in code reviews, mentor team members, and contribute to the growth of engineering culture • Own features end-to-end from design through deployment, monitoring, and iteration based on user feedback • Participate in an On Call rotation to resolve critical issues impacting internal users What You'll Need • 5+ years of software engineering experience building and shipping production applications • Strong proficiency in modern programming languages such as Python, TypeScript/Node.js, or similar • Experience building full-stack applications with modern frameworks (React, Next.js, or similar for frontend) • Solid understanding of backend architecture, API design, and database systems (PostgreSQL, Redis, etc.) • Demonstrated aptitude for working with AI technologies, including experience integrating LLMs, building AI-powered features, or applying AI to solve business problems • Experience building internal tools or working closely with non-technical stakeholders to understand and solve their problems • Strong product sense and user empathy, with ability to translate business requirements into technical solutions • Familiarity with cloud infrastructure (AWS preferred) and modern DevOps practices • Excellent communication skills and ability to work cross-functionally with operations, product, and engineering teams • Strong sense of ownership and bias toward action, with ability to move quickly and iterate based on feedback • Experience with platforms like Retool, Zendesk, or similar internal tooling platforms is a plus Benefits available to all full-time Ramp employees (Global) • Flexible PTO • Centralized home-office equipment ordering • Health and wellness stipend • Budget for intra-office travel • Weekly coffee stipend United States • 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents • One Medical annual membership • 401(k), including employer match on contributions made while employed by Ramp • Fertility HRA (up to $10,000 per year) • Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay • Pet insurance • In-office perks: lunch, snacks, drinks, and more • Relocation support to NYC or SF (as needed) Canada • Group medical, dental, and vision coverage through Sun Life • Life, AD&D, and disability coverage • Fertility drug coverage (up to $4,000 lifetime) • Group Retirement Plan with employer match (RRSP + DPSP) • Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay • Employee Assistance Program and virtual care through Lumino Health United Kingdom • Private medical insurance through Freedom Elite • Virtual GP and at-home care via eMed x Livi • Workplace pension through Penfold, with salary sacrifice option • Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay Referral Instructions If you are being referred for the role, please contact that person to apply on your behalf.