2-5 years of backend software engineering experience, especially with real-time or streaming data
Proficient in building REST APIs and streaming services using technologies like WebSockets or gRPC
Strong skills in Node.js/TypeScript, Java, or Python, with flexibility to work across multiple languages
Experience with REST/GraphQL APIs and authentication methods like OAuth
Familiarity with relational and NoSQL data modeling
Knowledge of CI/CD practices and automated testing
Ability to independently manage tasks while effectively communicating challenges
US citizenship and residence in the United States
Responsibilities
Build and maintain backend services for real-time translation pipelines
Implement event-driven routing logic for low-confidence segments
Develop APIs and services for translation delivery in meeting platforms
Contribute to interpreter correction and broadcast systems
Write and maintain automated tests and contribute to CI/CD pipelines
Instrument services for observability to support debugging
Collaborate with frontend engineers to define API contracts
Participate in on-call rotation and assist with production issue triage
Generate post-meeting assets like transcripts and verification metadata
Benefits
Flexible work environment with options for remote work
Opportunities for professional development and training
Collaborative team culture with a focus on innovation
Access to cutting-edge technology and tools
Health and wellness programs to support employee well-being
Full Job Description
Location & eligibility: This position requires US citizenship and residence in the United States. Preferred locations are Washington, D.C.; Boston, MA; and Indianapolis, IN. What You'll Do
Build and maintain backend services for the real-time translation pipeline: audio ingestion, diarization hookups, streaming ASR/MT orchestration, and result fan-out to every configured meeting language
Implement the event-driven routing logic that flags low-confidence segments and routes them to the correct on-call interpreter by language
Build APIs and services backing the bot/agent participant and meeting side panel that deliver translation into the host meeting platform, with guidance from senior engineers
Contribute to the interpreter correction and broadcast system - ensuring corrections are isolated to the correct language and broadcast to all participants in real time
Write and maintain automated tests (unit, integration, e2e) and contribute to CI/CD pipelines (GitHub Actions) for new backend services
Instrument services for observability - logging, metrics, tracing - to support debugging of latency-sensitive, multi-party sessions
Partner with frontend/fullstack engineers on the Create team to define clean API contracts between backend services and the live meeting UI and interpreter workbench
Participate in on-call rotation and help triage production issues as the product moves toward GA
Help generate post-meeting assets: diarized transcripts, exportable formats (TXT/WebVTT/JSON), and per-line verification metadata
What We're Looking For Required
2-5 years of professional backend software engineering experience, ideally including production systems that handle real-time or streaming data
Experience building REST API endpoints as well as streaming services with WebSockets, gRPC, message queues, or comparable low-latency/event-driven patterns
Solid experience with Node.js/TypeScript, Java, Python, or a comparable backend language/ecosystem, and the ability to work across more than one when needed
Experience building and consuming REST/GraphQL APIs, including authentication patterns (OAuth, API keys/tokens, service accounts)
Comfort with relational/NoSQL data modeling for session state, transcripts, and configuration data
Solid grasp of testing and delivery practices: CI/CD and automated integration/e2e tests
Ability to take a well-scoped ticket or spec and ship it with minimal oversight, while communicating blockers and timeline risk early
US citizenship and residence in the United States
Strong Plus
Experience with speech/audio pipelines: diarization, streaming ASR, or audio stream handling
Experience integrating with third-party platform APIs, SDKs, or webhooks (Slack, Zoom, or similar collaboration platforms)
Familiarity with localization/TMS workflows: XLIFF, Translation Memory, MT vs. human translation pipelines
Experience with event-driven/pub-sub architectures (Kafka, Pub/Sub, or similar)
Enough frontend/React exposure to reason about API contracts with a real-time, stateful UI
Bonus
Hands-on Microsoft Teams app or bot development specifically (Teams Toolkit, Bot Framework, Azure Communication Services, Microsoft Graph)
Experience working on 0-to-1 products within a larger, established company
Interest or coursework in NLP/ML systems
Experience with observability tooling (e.g., Datadog) in production, latency-sensitive systems
