You Are
A seasoned growth strategist with 10+ years of experience translating vision into execution and measurable value. You are passionate about solving customer problems in ways that drive lasting impact, and you thrive at the intersection of growth strategy and operational delivery. You are equally comfortable working shoulder-to-shoulder with client executives and leading teams to execute complex transformations. Beyond shaping strategies, you are adept at embedding within client relationships, partnering with Accenture account leads, and identifying new opportunities, both organic and inorganic, that grow Accenture Song’s impact and our clients’ businesses. You are also a thought leader, energized by developing provocative perspectives on the future of CMT or Financial Services industry and packaging them in ways that drive new conversations, opportunities, and growth.
The Work
As a Senior Manager in Customer Growth Strategy, you will:
- Partner with CMT or FS clients to define and deliver holistic growth strategies that span brand, business, product, marketing, commerce, and service.
- Conduct customer, market and commercial analysis to identify growth opportunities, buying-group challenges and barriers to revenue growth
- Facilitate executive workshops and stakeholder interviews to align leadership teams around growth priorities and investment decisions
- Embed deeply with client leaders and Accenture account teams to originate new opportunities for growth, both for our clients and for Accenture Song.
- Translate bold growth visions into executable roadmaps and operating models aligned to customer needs and business performance.
- Identify and prioritize value creation opportunities based on evidence, impact potential, and scalability, and oversee execution to ensure tangible outcomes.
- Support strategic account growth, client development and revenue acceleration initiatives for priority customers
- Lead cross-functional teams, providing oversight and coaching to deliver on high-impact growth initiatives.
- Develop and publish thought-provoking points of view on future industry trends, growth levers, and customer behaviors, packaging insights in ways that drive market conversations and sales opportunities.
- Build strong partnerships across Accenture to bring together creativity, technology, and intelligence to deliver end-to-end growth solutions.
- Build strong relationships with client stakeholders and act as a trusted advisor on growth, customer and commercial challenges
Basic Qualifications
- 10+ years of relevant experience in growth strategy, customer strategy, or related consulting/advisory roles.
- Proven ability to originate, shape, and close new opportunities within client accounts.
- Track record of delivering strategies that create measurable business outcomes in the CMT or FS industry (revenue growth, customer relevance, cost efficiency, market share gains).
- Strong leadership experience overseeing teams, managing multiple workstreams, and driving client engagement at senior levels.
Preferred Qualifications
- Strategic thinker who can communicate complex ideas in clear, compelling ways.
- Deep CMT (telecoms, media, software & platforms) or Financial Services (banking, payments, wealth, insurance, capital markets) industry experience with knowledge of current and emerging trends.
- Comfort with value realization, business case development, and financial impact tracking.
- Strong analytical, facilitation, and executive communication skills.
- MBA or advanced degree in innovation, strategy, or related field a plus.
- Experience developing and commercializing thought leadership that shapes industry agendas and client demand.
- Ability to build long-term trusted client relationships and act as an embedded partner.
- Understanding and application of AI/ GenAI
- Skilled facilitator of workshops and executive sessions, with a proven ability to align diverse stakeholders around bold agendas.
What We Offer
At Accenture Song, you’ll join a global collective of strategists, creatives, technologists, and industry experts. We offer continuous learning, diverse career experiences, and the opportunity to shape the future of B2B Customer Growth by delivering customer relevance and growth at scale.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We anticipate this job posting will be posted until 11/19/2026. Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: U.S. Employee Benefits | Accenture
Role Location | Annual Salary Range
California: $132,500 to $338,300
Colorado: $132,500 to $292,200
Connecticut: $132,500 to $292,200
District of Columbia: $141,100 to $311,200
Illinois: $122,700 to $292,200
Maine: $112,900 to $249,000
Maryland: $132,500 to $292,200
Massachusetts: $132,500 to $311,200
Minnesota: $132,500 to $292,200
New York: $122,700 to $338,300
New Jersey: $141,100 to $338,300
Ohio: $122,700 to $270,600
Virginia: $122,700 to $311,200
Washington: $141,100 to $311,200
