The Opportunity:Abby Care is seeking a passionate nursing leader to serve as our Director of Nursing / Administrator for our brand new Arizona market. Reporting to the Head of Clinical Operations, you will lead and direct clinical operations within a brand new market, ensuring the delivery of exceptional patient care, clinical outcomes, regulatory compliance, and staff performance while scaling the model. In this pivotal senior role, you will collaborate with executive leadership to help shape our overall clinical strategy and model, drive strategic initiatives, oversee all clinical practice, and provide critical leadership to nursing and ancillary team members, all while fostering a culture of excellence and empathy in alignment with Abby Care's mission. This is a founding role, and will set the precedent for care in this market, and as a result you will take ownership of the growth and development of clinical practice for Arizona,
A true player-coach, you are equally comfortable overseeing complex daily clinical operations and mentoring clinicians and nurse leaders for continuous growth. Strategic and deeply compassionate, you possess a strong drive for clinical excellence and family-centered care. Data-driven and operationally sound, you are performance metrics driven, and have a passion for optimizing quality assurance programs and processes, maintaining rigorous regulatory compliance, and aligning clinical resources to deliver outsized impact for patients and families with special needs / complex conditions. If you are excited about the opportunity to build and grow a program that supports caregivers and their families, we'd love to hear from you.
This is a
Full-Time Hybrid opportunity based in Phoenix, Arizona.
What you'll work on:- Develop clinical strategies: Align clinical direction and operational goals with Abby Care's mission for patients (adults, seniors, pediatrics) and families with special needs and chronic illnesses.
- Ensure regulatory compliance: Oversee agency-wide compliance with CMS Conditions of Participation, state regulations, and accreditation standards while maintaining continuous survey readiness.
- Manage daily operations: Oversee daily clinical operations, resource allocation, and staffing to ensure optimal patient care delivery and compliance with organizational policies.
- Drive clinical excellence: Champion evidence-based practices and lead quality assurance programs to uphold high clinical, ethical, and safety standards across all care settings.
- Utilize data-driven metrics: Report on clinical performance dashboards, translating data into actionable strategies that hold teams accountable to measurable clinical and operational outcomes.
- Build and scale clinical teams: Partner closely with Talent Acquisition to recruit, hire, and structure high-performing clinical teams, including clinic leads and case managers tailored to meet growing business needs.
- Optimize workforce and capacity: Forecast nursing capacity needs based on census and acuity, establishing balanced staffing models that optimize productivity, visit efficiency, and workforce well-being.
- Champion patient advocacy: Cultivate an empathetic, responsive environment for patients and families, addressing complex concerns with professionalism and care.
- Manage clinical budgets: Partner with finance to develop, monitor, and optimize the clinical budget, driving cost-effective practices while maintaining top-tier care quality and visit utilization to balance staffing investments with census growth while collaborating on cost-containment strategies.
- Ensure regulatory adherence: Maintain comprehensive documentation and full compliance with federal, state, and local regulations, leading quality audits and corrective action plans as needed.
What success looks like:In 12 months, you will have successfully operationalized our clinical model, iterated on our clinical strategy in AZ to deliver clinical outcomes, established a cohesive clinical leadership structure, optimized quality assurance and regulatory audit processes, and elevated overall patient care standards across the market while maintaining high staff retention and engagement. Ultimately, your leadership will be reflected in safe clinical scaling alongside census growth, strong survey performance, and high-quality, patient-centered outcomes.
What you'll have:Required Qualifications:- Current, unrestricted Registered Nurse (RN) license in AZ (with multi-state/compact state eligibility if applicable).
- Bachelor of Science in Nursing (BSN).
- 5+ years of leadership experience in a clinical setting, managing cross-functional clinical teams and operations.
- Must reside or be willing to permanently relocate to the Greater Phoenix/Tucson Area area.
- Valid driver's license.
- Effective communication skills with a proven track record of thriving in dynamic, fast-paced environments.
Preferred Qualifications:- Master's Degree in Nursing (MSN) or related healthcare administration field.
- Prior experience leading clinical operations within home health
Benefits:- Competitive compensation packages that reflect the value you bring. We reward our team for the impact of their work - full-time employees are eligible for an annual company performance bonus.
- Comprehensive health coverage that works for you. Choose from high-quality medical dental and vision options, including a $0 deductible PPO and a company-funded HSA, alongside employer-paid life and disability insurance.
- Generous paid time off. We provide policies that allow you to recharge along with 10 paid company holidays.
- Financial savings benefits to support your future. We support your financial well-being with HSA contributions, optional FSA and commuter benefits, and full coverage of all 401(k) account fees (employer match not currently offered).
- Paid parental leave to support your growing family. We provide paid leave, so you can focus on bonding and adjusting to life as your family grows.
