AVP - Revenue Cycle

St. Tammany Health System

$90K — $120K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of healthcare revenue cycle experience with a focus on patient access
  • 5+ years of management or supervisory experience
  • Bachelor's degree required; Master's degree preferred
  • Strong analytical and decision-making skills
  • Excellent written and verbal communication abilities
  • Experience with EPIC software
  • Ability to build strong relationships with various stakeholders
  • Strong project and program management skills

Responsibilities

  • Lead and oversee patient access and billing services
  • Drive improvements in the healthcare revenue cycle
  • Manage denial reduction initiatives and improve cash collections
  • Develop innovative financial assistance programs
  • Implement processes using digital technology and automation
  • Enhance customer access and process efficiency
  • Monitor and evaluate service effectiveness

Benefits

  • Standard work hours Monday to Friday, 8 am to 4:30 pm
  • Strong emphasis on professional development in healthcare leadership
  • Opportunity to make a significant impact on revenue cycle processes
  • Work in a collaborative environment with multidisciplinary teams
  • Engagement in strategic direction setting in patient care access
  • Involvement in cutting-edge technology applications to improve service delivery
Full Job Description
JOB DESCRIPTION AND POSITION REQUIREMENTS

Scheduled Weekly Hours: 40
WORK SHIFT: (M-F) 8am - 4:30pm

JOB SUMMARY:

AVP to provide leadership, oversight, and strategic direction for patient access and billing services across the system. Responsible for direct focus on improvement of the evolving healthcare revenue cycle with dedicated focus on accuracy, streamlining processes, customer access, education and overall process improvement. Position will monitor and implement processes to assist with denial reduction initiatives, improving access, improving cash collections and developing innovative financial assistance programs. Focus on us of digital technology and automation to assist with transforming the revenue cycle.

MINIMUM QUALIFICATIONS:
  • Minimum 5 years of relevant healthcare experience in the Revenue Cycle with specific focus in Patient Access.
  • Minimum of 5 years of management/supervisory experience.
  • Bachelor's Degree required; Master's degree in Health Services Administration, or Business Administration preferred.
  • Strong analytical and decision-making skills.
  • Excellent written and verbal communication abilities.
  • Experience with EPIC required.
  • Ability to establish and build strong relationships with providers, staff, team members, and partner subject matter experts (SMEs)
  • Very strong project and program management skills; demonstrated track record leading cross-functional initiatives
  • Advanced critical thinking, logic, and problem-solving skills including the ability to rationalize complex, multi-faceted problems into smaller, manageable issues
  • Strong interpersonal and communication skills required.


PHYSICAL DEMANDS:

Must possess good physical health. Some requirements include but are not limited to standing, sitting or walking for long periods of time. Lifting up to 10 pounds is required.
Physical Effort required:

Constant (67%-100%) - talking, hearing, seeing
Frequently (34%-66%) - NONE
Occasionally (1%-33%) - NONE

EMPLOYMENT

Each St. Tammany Health System staff member is expected to conduct himself or herself according to our mission, vision and values. Please take time to review those expectations, which can be found by clicking here, before applying for employment. If you feel you are unable to demonstrate those characteristics, we respectfully request that you do not proceed with the application process.

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