What We're Looking ForWe are seeking a dynamic Reporting Lead to drive our reporting and analytics function with an AI-first mindset. This role combines hands-on technical expertise with people leadership, owning the delivery of high-impact reporting solutions while managing a geographically dispersed team. The ideal candidate is a self-starter and quick learner who thrives in a fast-paced, cross-functional environment at Cross River Bank.
Responsibilities:Leadership & Team Management
- Lead a geographically dispersed reporting team, fostering collaboration across time zones and locations
- Run all scrum ceremonies (stand-ups, sprint planning, retrospectives, refinements) with discipline and purpose
- Continuously improve team velocity, quality, and delivery predictability through data-driven coaching
- Provide stretch assignments that grow individual capabilities and expand the team's collective skill set
- Manage and enable competing stakeholders across CRB, balancing priorities with transparency and clear communication
- Serve as the single point of accountability for reporting deliverables across business lines
Cross-Functional Collaboration & Project Support
- Support projects and strategic initiatives by collaborating closely with Data Ambassadors to align reporting deliverables with business objectives
- Balance and prioritize project/initiative work alongside BAU responsibilities, ensuring timely delivery across both
- Partner with the Data Engineering team to ensure data availability and co-develop data marts that directly support reporting needs
- Collaborate with Data Semantics and Intelligence to leverage correct data mappings, ensuring accurate KPIs in all developed reports and visualizations
AI-First Design & Innovation
- Champion AI-first design principles in all reporting and analytics workflows
- Leverage Claude Code and AI-assisted development to accelerate report creation, code generation, and data transformation
- Identify and implement opportunities to automate manual reporting processes using AI tooling
- Establish standards and best practices for integrating AI capabilities into the team's development lifecycle
Technical Delivery
- Design, develop, and maintain interactive dashboards and reports using Tableau, SSRS, and AWS Quick Suite
- Implement and manage data integration processes using SSIS and modern ETL patterns
- Write and optimize complex SQL; build procedures and functions in Snowflake
- Migrate existing reports to new data sources while maintaining accuracy and functionality
- Ensure data integrity and governance across all reporting platforms
- Troubleshoot and resolve reporting issues with urgency
Operational Accountability
- Own end-to-end accountability for critical, recurring business functions enabled by reporting - including monthly statement processing, regulatory filings, and scheduled data extracts
- Ensure all production reporting processes have documented run books, standard operating procedures (SOPs), and support instructions maintained to current-state accuracy and made available to the Data Production Support team
- Co-own with Data Production Support the definition and monitoring of SLAs for production report delivery, ensuring on-time execution and proactive communication of any delays or failures to impacted stakeholders
- Co-own with Data Production Support a production reporting calendar that accounts for dependencies, blackout windows, and business-critical deadlines
- Conduct periodic operational readiness reviews for new or migrated reports before promoting to production, including sign-off from the support team
- Drive root cause analysis and implement permanent fixes for recurring production incidents, reducing mean time to resolution (MTTR)
- Ensure business continuity planning for critical reporting functions, including backup procedures, failover processes, and disaster recovery documentation
Required Qualifications:- Proven experience leading reporting or BI teams in a fast-paced environment
- Strong hands-on skills with Tableau, SSRS, and SSIS
- Solid SQL programming expertise, including Snowflake procedures and functions
- Familiarity with Claude Code or similar AI-assisted development tools
- Experience with Agile/Scrum methodology, including facilitating ceremonies
- Knowledge of Athena, JIRA, and Confluence
- Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent experience)
Preferred Qualifications:- Experience in financial services or a regulated industry
- Familiarity with AWS Quick Suite, Power BI, or QlikView
- Experience with conversational analytics or natural language query (NLQ) tools such as ThoughtSpot, Power BI Copilot, Tableau Pulse, or equivalent platforms that enable business-user self-service through AI-driven Q&A
Key Attributes:- Self-starter - Operates with minimal direction; identifies problems and drives solutions proactively
- Quick learner - Rapidly absorbs new tools, technologies, and business domains
- Stakeholder navigator - Diplomatically manages competing priorities across CRB's business units
- Performance-obsessed - Relentlessly improves team output, quality, and morale
- Detail-oriented - Maintains precision when working with complex datasets and governance requirements
- Clear communicator - Translates technical concepts for non-technical audiences; communicates up, down, and across with equal effectiveness
#LI-JJ1 #LI-Hybrid #LI-Onsite
Salary Range: $140,000.00 - $160,000.00
